Caitlin Vogt, Ba, Mps Email & Phone Number

Colorado

Pennsylvania And Maryland

Springfield, Va

• Developed and implemented plan to reduce Amazon Flex operational cost by reducing the planned and paid route hours for drivers to match the actual amount of work performed, saving station $91k/yr with potentially more savings as it is implemented across the network• Worked with corporate team to develop route clusters for the new Same-Day Delivery operations for our station, continually refining clusters based on performance metrics to ensure at least 99.4% delivery attempt success rate before 9pm• Selected to Amazon Flex launch team as the operations representative, launched the 1st stations of the Amazon Flex initiative and provided input that impacted the development and expansion of the initiative network wide• In a collaborative project with multiple station, learning and SMEs, developed the SOP for Return to Station for the entire network• Member of exclusive Model Station Team which defined the standard set up and operating processes into a playbook implemented at all stations• Assisted with the smooth and successful launch of 2 new sites as well as the implementation of new processes, initiatives and technology at 5 existing stations around the country• Trained managers from 7 stations nationwide on the Return to Station process and computer system• Managed the dispatch and on-road performance of 5 delivery companies totaling up to 85 drivers as well as the process and computer system for tracking packages that are returning to the station• Gave feedback and made business decisions based on analysis of customer experience data including concessions and call compliance, also responded to and investigated customer escalations

Sterling Va

Managed all inbound volume including the tracking and unloading of all inbound trucks, as well as planning and supervising the stowing of all items; ranging from 28-68k items daily. Also responsible for space management at the site including the tracking of space utilization within the warehouse, and identifying and directing both the consolidation and deadwood removal efforts for the warehouse. Also managed a shift of 25 associates plus an additional 55 seasonal associates during peak periods. • Expanded capacity by 4,781 gross cubic feet of volume, which is a 7% increase in capacity for the warehouse, allowing the warehouse to hold and therefore ship more items• Instituted a stow to pallet program which cut out the unnecessary inventory touch related to consolidation• Identified and corrected wasted travel time in stow routes, optimizing the arrangement of shelving within the warehouse which improved stow rates and resulted in $10k annual savings

Fort Carson, Co

Supervised the training, coaching and mentoring of a 230 person military organization with the mission of supporting the Soldiers and families of a deployed 300 person unit. Prepared Soldiers to deploy on an emergency basis and handled the issues of the families of deployed Soldiers, including casualty notifications.• Accounted for $500M worth of military equipment with zero loss• Coordinated the return of 300 person battalion from Afghanistan, tracking personnel, equipment, and training events; facilitating a successful reintegration • Developed and maintained working relationships with the spouses in four family support groups, planning and running monthly meetings as well as events for the families of 300 deployed Soldiers• Briefed senior military leader in charge of 1,200 people on operations on a weekly basis

Fort Carson, Co

Managed supply and logistics operations for a 500 person unit. Reported and tracked all property receipts and transfers, ensuring accuracy of property records, as well as budgeting and transportation coordination.• Briefed senior military leader in charge of 500 people on budgeting and accountability efforts for the unit on a bi-weekly basis• Oversaw $750k in annual purchases on the battalion’s Government Purchase Cards• Budgeted the procurement of needed items such as facility supplies and repair parts, leading to the successful sustainment of four 125 person units• Coordinated and supervised movement of over 200 pieces of military vehicles and 500 personnel for three training exercises in preparation for deployment

Fort Carson, Co

Leader of a multifunctional logistics unit consisting of 20-45 Soldiers responsible for the Supply Support Activity or warehouse, the Ammunition Supply Point, water purification and distribution team, sling load and internal aerial cargo team, transportation and distribution of supplies (convoy operations) and fuel distribution.• Accounted for and managed the care and maintenance of $10M worth of Army equipment with zero loss• Trained and prepared Soldiers for dangerous supply distribution missions (convoys), transporting supplies on the volatile roads of Afghanistan • Managed the care, storage and issue of all sensitive weapons and weapons systems in the company, improving the accountability so that when inspected the unit went from failing to passingWhile deployed to FOB Fenty, Jalalabad, Afghanistan• Provided logistical support to the headquarters and 38 outlying bases supplying food, water, office supplies, repair parts, and ammunition • Streamlined sling load operations leading to a more efficient and organized system, as well as 100% accountability and return of rigging equipment• Managed $300k annual unit budget procuring supplies and facility improvement utilizing local national businesses which led to both improved Afghan relations and enhanced working/living conditions

Mps, Logistics, Materials, And Supply Chain Management

Bachelor Of Arts (Ba), German Language

Activities and Societies: German Honors Society, Silver Wings, Orchestra, Army ROTC Color GuardI majored in German and minored in History.