Caitlyn (Scudder) Higgins (She/Her) Email & Phone Number

East Bridgewater, Ma, Us

Manage first-generation/low-income program for first-year undergraduate students, including development, assessment and execution of initiatives incorporating mentorship, financial literacy education, skill-building workshops, and an immersive experience in New York City Trek. Provide 1:1 guidance, support and advocacy to undergraduate students involved in various programs and initiatives within Undergraduate Programs Office of Student Engagement, Affinity & InclusionCollaborate with university-wide and external partners on student-focused equity adn inclusion programs that support historyically underrepresented student populations, including Northeastern University's Summer Bridge Scholars Program as well as other OSEAI partnerships within the industryCollaborate with team on development and execution of programming including welcome week events, end of year celebration/awards, admissions/yield event and other programsManage work study students as needed to support program operations and eventsInstructor for immersive one-credit seminar for first-year undergraduate students, supporting curriculum development and Peer Leader recruitment & training

Collaborate with colleague to update and implement curriculum changes for 1-credit freshman seminar course required of all first-semester business undergraduate studentsCo-facilitate multiple sections of 1-credit freshman seminar course each Fall and Spring semesterRecruit, Interview, Hire and Train upperclassmen student mentors for 1-credit freshman seminar courseCoordinate with co-operative education department to assign and adjust cycles for incoming studentsReview and confirm student enrollments into co-op prep coursesCollaborate between Academic Advising and Co-operative Education offices, sharing updated information to all partiesFormer Lead Advisor for entering class Fall 2014/Spring 2015, comprised of over 850 students

Advise Class of 2019 comprised of over 800 studentsSupport students in comprehension of Business Curriculum along with other Minors and Combined Degrees supported by D'Amore-McKim School of Business at Northeastern University Collaborate on creation and development of curriculum for DMSB Freshman Seminar courseCo-facilitate, with student mentor, multiple sections of DMSB Freshman Seminar courseDevelop and implement professional training for upperclassmen student-mentors co-facilitating the Freshman Seminar courseObserve and provide feedback to student-mentors in the classroom

Bridgewater State University

Recruited, Interviewed, Trained and Managed a Corps of 85 college students Managed 4 Program Assistants in the office in regards to materials for 12 teams, data management and social mediaCollected, checked and inputted child data in relation to the program, for 7 preschool classroomsAssisted with campus related community service projects including MLK Day of ServiceMaintained relationships with 3 preschool program partners, supporting language and literacy development for approximately 120 preschoolersCreated, implemented and managed marketing campaign on campus for recruitment and support of the programCoordinated general office management including filing, faxing and handling sensitive government documents

Greater Boston Area

Created marketing plan through setting up free demo classes, establishing partnerships with mothers/community groups, starting up and maintaining Twitter account and overseeing grassroots marketing campaign including flyeringResearched and Establish Advertising campaign through local opportunities including mothers resource sites, local papers, etc.Coordinated General Office Management including filing, faxing and answering all phone calls and customer service emails and escalated customer service issuesRecruited, Interviewed, Hired, Trained and Supervised 2 Fulltime employees in Administrative tasksAssisted in maintaining partnerships including Recreation Departments, Religious Facilities, Schools, etc. Played an integral role in enrollment increase from Fall 2011 at 1,000 children to Fall 2012 at 2,000 children

East Bridgewater, Ma

Exceeded Kids Club Membership goals for month of March, Fan Fest/Opening Week and AprilManaged and maintained the Coca Cola Astros Buddies (Kids Club) program including accounting and depositsAnswered all customer service emails and phone calls related to community programmingProcessed, tracked, and filled all donation requestsCoordinated all Junction Jack (mascot) appearances

Greater Philadelphia Area

Game Day and Events Employee for Interactive Fan Zone

Promoted Events via phone calls, email blastsHelped company obtain major and minor sponsorships for programs and eventsAssisted in the planning and management of events including High School Combine for small college recruiters

Brockton, Ma

GroundskeepingTicket OfficeMarketingCommunity Relations

Graduate Certificate, Leadership And Human Capital

Master Of Education (M.Ed.), Higher Education/Higher Education Administration

Bs, Sport And Recreation Management

Activities and Societies: Relay for Life Planning Committee, School Tourism Hospitality Management Student Association