Caitlyn Logan

Caitlyn Logan Email and Phone Number

Account Manager @ Callnet
Devonport, TAS, AU
Caitlyn Logan's Location
Tarleton, Tasmania, Australia, Australia
About Caitlyn Logan

In my role as an ICT Systems Engineer at Ridgetech, I offer technical support and troubleshooting expertise to clients, ensuring the smooth and secure operation of their hardware and software systems. With 7 years of experience in the IT industry, I've engaged with various technologies and platforms, including Microsoft 365, Windows Server and Windows OS.I hold multiple certifications from 3CX, showcasing my proficiency in installing, configuring, and maintaining 3CX phone systems. Collaborating closely with team members, I contribute to the implementation of IT solutions that align with clients' needs and expectations. Additionally, I meticulously document technical procedures and develop user guides for software and hardware usage, with a focus on delivering exceptional customer service and enhancing the overall user experience.

Caitlyn Logan's Current Company Details
Callnet

Callnet

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Account Manager
Devonport, TAS, AU
Website:
callnet.com.au
Employees:
5
Caitlyn Logan Work Experience Details
  • Callnet
    Account Manager
    Callnet
    Devonport, Tas, Au
    View
  • Ridgetech
    Ict Systems Engineer
    Ridgetech Aug 2023 - Present
    Australia
    - Configure and install 3CX systems- Coordinate NBN transfers and installations- Assist Level 1 Technicians with any queries and provide training- Provide technical support and troubleshooting to clients- Collaborate with team members to implement IT solutions- Document procedures and create user guides for clients- Assist with networking upgrades and system maintenance- Install, configure and maintain clients computers and software
    View
  • Ridgetech
    Service Desk Technician
    Ridgetech Oct 2020 - Aug 2023
    Australia
    - Provide technical support to clients, troubleshooting hardware and software issues.- Install, configure and maintain computer hardware, software and peripherals.- Collaborate with team members to implement IT solutions.- Assist in the execution of network infrastructure upgrades and system maintenance.- Document technical procedures and create user guides for software and hardware usage.
    View
  • Department For Education
    It Trainee
    Department For Education Jul 2017 - Oct 2020
    - Assist IT team in troubleshooting hardware and software.- Install and maintain computer hardware, software and peripherals.- Provide end-user support and training, creating user guides and documentation to enhance user experience.- Assist in the execution of network infrastructure upgrade and system maintenance.
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  • Ulverstone Lucky Lotto
    Retail Sales Assistant
    Ulverstone Lucky Lotto Sep 2016 - Sep 2017
    Ulverstone, Tasmania, Australia
    - Provide exceptional customer service to ensure customer satisfaction is upheld.- Provide assistance to customers with product selection.- Respond to customer inquiries, and handle returns and exchanges in accordance with company policy.- Assist with inventory management, including receiving and organising stock, and conducting stock checks.
  • Jade Willow Chinese Restaurant
    Waitress
    Jade Willow Chinese Restaurant Feb 2015 - Sep 2016
    Ulverstone, Tasmania, Australia
    - Manage the restaurants reservation system, scheduling and organising reservations to optimise flow.- Answer phone calls, address customer inquiries and assist to resolve customer complaints.- Collaborate with team members to maintain a clean and organised area.
  • Chemist Warehouse
    Pharmacy Assistant
    Chemist Warehouse Jun 2014 - Nov 2014
    Ipswich, Queensland, Australia
    - Provide exceptional customer service and provide assistance to customers when requested.- Respond to customer inquiries, and handle returns and exchanges in accordance with company policy.- Assist with inventory management, including receiving and organising stock.
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Caitlyn Logan Education Details

  • Marist Regional College
    Marist Regional College

Frequently Asked Questions about Caitlyn Logan

What company does Caitlyn Logan work for?

Caitlyn Logan works for Callnet

What is Caitlyn Logan's role at the current company?

Caitlyn Logan's current role is Account Manager.

What schools did Caitlyn Logan attend?

Caitlyn Logan attended Marist Regional College.

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