Caitlyn Mackrell Email & Phone Number

Greater Toronto Area, Canada

Leading AuraData's strategic vision, ensuring efficient data storage, accessibility, and security for clients. Overseeing operations, managing partnerships, with special focus on innovation to improve data management processes. Driving initiatives to expand offerings, enhance client satisfaction, and guide the team in meeting evolving industry demands. Aligning technology with organizational goals, I ensure AuraData remains a trusted resource for clients needing reliable data verification and retrieval solutions.

Greater Toronto Area, Canada

Toronto, Ontario, Canada

Worked closely with various lines of business within IT, leading the role out of Lean and Operating model redesign initiatives. Continuously evolved the Lean program practice to optimize group effectiveness. Supported the design of future state/optimized organization structures and assist to develop a tactical implementation plan to capture opportunities.Developed and delivered training and workshops to front line staff to establish sound Lean management systems - including but not limited to huddles, visual boards, problem solving, KPI and metrics.

Toronto, Ontario, Canada

Worked on business requirement elicitation as well as prioritization of modifications and bugs. Acted as an SME to IT development teams for a myriad of projects recognizing probable systems implications during integration.Product table update management, creation and distribution of release notes. Testing and coding of line items, production fixes and change requests. Responsibility of ensuring that issues raised by front-line users are addressed in a timely manner and are of minimal disruption to day-to-day operations.

Toronto Ontario

Ensured applications met quality, performance and operability specifications. Worked on projects using personal lines policy administration systems and UBI (Usage Based Insurance). Tested in UAT, Integration, SIT environments.Coded, disabled and deciphered automated underwriting rules in legacy systems (such as Halcion Classique). Gathered and managed test data and defect recognition.Increased business through improving efficiency of systems and streamlining processes. Championed site-performance, integration and software issues.Worked on connectivity and mapping as well as broker quoting and management systems: Compuquote/ Intelliquote/ Powerquote/ Powerbroker/ TAM/ EPIC/ CIM Data and systems such as Quality Centre (ALM).Read and analyzed BRD, SRS, Use Cases, Storyboards and other Business Documents

Designation, Certified Risk Management

Chartered Insurance Professional, Insurance

Bachelor Of Arts (Ba), Psychology