Operations & Engagement Manager
Portland, Oregon, United States
Managed program operations for over 50 school sites, including materials procurement and vendor relations, budget, inventory systems and warehouse, volunteer management, and distribution.Advised on communication strategy and executed communications including email and social media marketing, advertising and PR, website copy and design, fundraising, and other strategic content.Served as Project Manager on projects involving internal and external partners, including an organizational video, annual fundraising campaign, LinkedIn advertising campaign, website rebuild, and database migration.Supported fundraising and donor relations, including managing donor CRM (Salesforce, Little Green Light); writing fundraising appeals and segmenting donor audiences; overseeing direct mail operations; and engaging donors online and at events.Additionally, I led client engagement to build authentic relationships and create impact stories and reports. I launched an organization-wide Data Dashboard to support data collection, reporting, communication and program development. I also directed volunteers and interns who supported social media, community engagement, and fundraising.