Caitlyn Rueca Email & Phone Number

Scottsdale, Az, Us

- Prepared sets of messages for a phased campaign launch of platform updates to ensure smooth transitions for users contributing to 500 clicks on the advanced search help center article and no negative complaints- Conducted 50+ hours of market research and developed a competitive intel digest notion document and weekly slack updates to align marketing, product, customer success, and sales teams- Produced compelling copy for in-app posts, blogs, and email marketing campaigns creating effective communication with our user base while increasing views of posts to 66% and maintaining a 54% open rate of emails- Identified and defined 4 segmented buyer personas through research and analysis, to target marketing efforts and product enhancements- Analyzed survey data from 150+ respondents from 2022 and 2023 comparing YoY talent partner time allocation distribution to prepare for community roundtables and help determine new content initiatives for 2024

Chicago, Illinois, United States

- Ensured guest satisfaction by educating customers on products while also encouraging product sales- Executed Lululemon community events leveraging marketing strategies to maximize brand exposure- Collaborated and led solo creative projects with the visual merchandising team to create compelling and impactful in-store displays- Serviced customers through various channels including shipping, phone orders, restocking, etc maintaining a below 3% cancel rate.- Oversaw studio services fitness and wellness classes scheduling, guest registration, instructor communication, virtual class setup, and locker room management- Worked the cash register fulfilling purchases, returns, and exchanges for guests

Chicago, Illinois, United States

- Set up equipment for warm-ups and full training sessions- Assisted in coaching youth and high school aged sessions in linear sprint training- Warmed up the athletes before sessions- Controlled settings and athlete profiles on the 1080 sprint and vertical jump mat- Programmed timers for timed running testing- Cleaned up after classes and put away all of the equipment

Chicago, Illinois, United States

- Provided timely and direct patient care and support, helping patients complete daily living tasks- Collaborated with healthcare teams communicating any changes or abnormal conditions regarding patients to ensure coordinated and efficient patient care- Assessed and documented patient vital signs

Chicago, Illinois, United States

- Greeted members and guests upon arrival- Answered phone inquiries and provided customer service- Processed payments for grab-and-go beverages and snacks while maintaining accurate records- Prepared and sold smoothies at the front desk smoothie bar- Kept the reception area clean and well-organized

- Cared for 6 month old and 2 year old in their home, ensuring their safety, health, and well-being- Performed household chores related to the children, such as cleaning, laundry, dishes, and meal preparation- Provided personalized and nurturing care that met the physical, emotional, social, and intellectual needs of the children- Organizing and engaging in creative and educational activities with the children, such as games, crafts, and reading together.

Bachelor'S Degree, Kinesiology And Exercise Science, Sophomore

Activities and Societies: Loyola Women's Club Soccer, Kappa Kappa Gamma

High School Diploma

Activities and Societies: Varsity Women's Soccer