Caitlyn Scanlon Email & Phone Number

Facilitated and coordinated care for Amerihealth Caritas and Keystone First members with multiple, complex comorbidities. Assisted members with establishing individual physical and behavioral health goals, and assisted members in reaching those goals by using motivational interviewing skills, educating, assessing, planning, and collaborating with their providers. Assisted in educating members regarding their health insurance coverage and assisted with obtaining prior authorizations. Enrolled new members into the CM program daily by completing assessments and providing education regarding their medical conditions, identifying barriers to their care and determining solutions for barriers. • Launched a new Diabetic Care Coordination Program where I assisted members with a goal of lowering their A1c.• Oriented new and existing Case Managers. • Chosen to represent the department during shadowing by McKinsey Consultants.

Applied critical thinking skills in providing patient centered care, practice communication techniques with an interdisciplinary team, advocate for patients, providing careful administration of medications to patients, and offering proper education to patients in fast-pace environments. Skills include care of cardiovascular, stroke, COPD, bariatric, and intensive care, step-down patients. • Quality Assurance Rep – participate in monthly meetings to discuss quality of care and safety for patients and employees. Perform patient chart audits and monitor hand washing practices among employees on a monthly basis. • Served as Charge Nurse on Telemetry Unit – oversaw daily functioning of the unit, directing admissions, discharges, and general patient flow. Assigned nurses and support staff to patient care based on patient requirements, facilitated nurses involvement in rounds, and supported the Nurse Manager in operating the unit.• Pulled frequently to work on alternate units, gaining experience with a diverse groups of patient populations including, but not limited to, Critical Care, S.W.A.T, Oncology, Orthopedics, and surgical. • Daisy Award Candidate– 2017• RN Preceptor for new and experienced nurses.

Performed AM/PM care, vital signs, and assisted with ADL’s for a tracheostomy/ventilator patient.

Performed AM/PM care, vital signs, and assisted with ADL's in an acute care setting for patients requiring tracheostomy/ventilator care. Managed use of heavy medical equipment and devices, and attention to detail to monitor for patient status and alert the nurse of any changes noted. Cared for over 20 patients at a time.

Bachelor'S Degree, Registered Nursing/Registered Nurse

Activities and Societies: Sigma Theta Tau

Health Professions And Related Clinical Sciences, Other

Activities and Societies: Alpha Gamma Delta