Carlos Caamano Castillo Email & Phone Number

Chile

Región Metropolitana De Santiago, Chile

As Head of Native Sales, I lead key projects in digital transformation, ensuring the efficient implementation and migration of e-commerce sites using various technologies. I oversee the integration of platforms such as SAP, ERPs, e-commerce sites, and operations centralization platforms, ensuring their optimal functionality and closely collaborating with multidisciplinary teams to solve problems and mitigate errors. My role involves working with multiple areas to develop and implement strategic… Show more As Head of Native Sales, I lead key projects in digital transformation, ensuring the efficient implementation and migration of e-commerce sites using various technologies. I oversee the integration of platforms such as SAP, ERPs, e-commerce sites, and operations centralization platforms, ensuring their optimal functionality and closely collaborating with multidisciplinary teams to solve problems and mitigate errors. My role involves working with multiple areas to develop and implement strategic plans aimed at continuous technological and process improvement. Additionally, I plan and implement projects with new platforms, adopting innovative tools and technologies that optimize processes and time. My career is characterized by the management of complex projects, process improvement and automation, and leveraging digital marketing and data analytics to drive growth and sales in the digital environment. This combination of skills and experience allows me to significantly contribute to the company's success and competitiveness in the digital realm. Show less

Santiago, Región Metropolitana De Santiago, Chile

Founded and currently manage a successful online store since 2021, specializing in the sale of geek products. Our primary focus is on board games, but we also offer a wide variety of items such as toys, accessories, video games, personal use products like mugs, books, agendas, and fashion articles like socks, hats, and slippers.Lead all store operations, from product selection and acquisition to inventory management, shipping, and customer service. Ensure a diverse range of appealing and… Show more Founded and currently manage a successful online store since 2021, specializing in the sale of geek products. Our primary focus is on board games, but we also offer a wide variety of items such as toys, accessories, video games, personal use products like mugs, books, agendas, and fashion articles like socks, hats, and slippers.Lead all store operations, from product selection and acquisition to inventory management, shipping, and customer service. Ensure a diverse range of appealing and high-quality products, maintain strong relationships with suppliers, and constantly seek new additions to meet market demands.Implement digital marketing and promotional strategies to increase store visibility and attract a target audience. Utilize various online platforms and tools to promote our products, generate interest, and encourage customer engagement.Provide exceptional customer experience by offering personalized and quality service. Respond to inquiries, handle complaints, and ensure prompt and secure delivery of products, prioritizing customer satisfaction in every interaction.Regularly analyze store metrics and performance, utilizing data to make informed decisions and optimize operations. Identify improvement opportunities and adjust strategies to maximize profitability and store growth.This experience as the owner of an e-commerce store for geek products has allowed me to develop skills in entrepreneurship, online business management, digital marketing, and customer service. I am committed to providing geek enthusiasts with an exceptional shopping experience and continuing to expand our presence in the market. Show less