Caity Mallett Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Maintain a positive business relationship with new and existing sellers and marketplaces - Assist on management of upwards of 20 large seller accounts- Efficiently troubleshoot any issues to meet tight deadlines - Utilize exceptional customer service, communication and organizational skills

- Greet and assist fans with a welcoming and friendly attitude - Liaise with other teams within the stadium to enhance the atmosphere- Monitor diverse groups of up to 500 fans- Efficiently resolve problems or complaints with a problem-solving attitude- Maintain an understanding of all Rogers Centre procedures and policies - Report any incidents accurately and in a timely manner

Toronto, Ontario, Canada

- Coordinate with cross-functional teams and manage projects- Oversee testing, training, and process refinement throughout the production line- Identify areas of improvement; recommend and implement efficiencies- Exhibit mastery over several areas of production- Maintain strong organizational skills while handling several projects- Train new colleagues on production areas

Toronto, Canada Area

Toronto, Canada Area

- Maintained a positive and friendly attitude to create an enjoyable store atmosphere- Welcomed and educated customers on Starbucks and its offerings - Efficiently produced quality food and beverage products while balancing customer interactions - Received and organized weekly orders to ensure accuracy

Toronto, Canada Area

- Developed and managed social content calendars across several brands and platforms- Supported the building and managing of each client’s brand strategy- Managed socials with partners and brands in mind- Developed and updated marketing materials for clients- Built, maintained and updated talent websites on a weekly basis - Managed various social media accounts - Event planning and day of execution, with a focus on social management and content creation- Liaised with writers and collaborators to seamlessly edit, and publish unique content - Researched new talent/clients for recruitment- Organized and created travel, appearance, and outing briefs for clients

As a Destination Coordinator I worked several programs to Quebec City and Puerto Plata, Dominican Republic. I assisted with the execution of all activities, excursions and/or events on destination, facilitated volunteer experience for 130+ passengers and led reflective discussions. Liased with local suppliers to coordinate transportation to all off resort activities, created staff schedules for teams of 10 – 20, as well as making necessary modifications, and acted as main point of contact for trip leaders and 500+ passengers.

Turks And Caicos Islands

Selected for 1 of 5 Queen Elizabeth Scholarship program positions at Brock University for the Sport Leaders International Internship Program with Turks and Caicos Islands Rugby Football Union, to promote the sport of rugby in the islands. As a Youth Development Intern my duties included: Developing and organizing a rugby summer camp for youth on island ages 8 – 15, assisting with the Youth Rugby Program and Solana Youth Tag League for 40 youth, helping fundraise upwards of $10,000 for U19 Rugby Tour to Miami, and creating a strategic plan to be implemented over the next 4 years

As a member of the Sport Management PR & Event Team my duties included planning, budgeting and scheduling events for 200 people, including organizing a Professional Development Conference; where I managed communications, and team of 5 volunteers. Promoting the Sport Management Department at the Ontario Universities Fair and 2 open houses to prospective students and parents. Helping to generate new marketing content for Sport Management Department, and assisting with the planning and execution of Sport Management Alumni Day, as well as moderating speaker panels.

Sport And Event Marketing (Postgraduate)

Studied topics such as strategic planning, marketing management, database creation, event planning, and business communication..

Bachelor Of Sports Management (Honours)

Spent 4 years in St. Catharines attending Brock University learning about Sport Management on a local, national, and global level.

Sport And Fitness Administration/Management

A one semester exchange at West Virginia University from January - May of 2015 during my junior year, successfully completing advanced.

Sports Studies

Activities and Societies: ESN Jyväskylä and SporticusOne semester exchange (September - December) at the Jyväskylän yliopisto. The only.