- Own data analysis and visualization, and communicate the outcomes/insights to various stakeholders including senior management to aid strategic decisions for improvements in support experience for drivers and riders- Coordinate with other members of the Community Operations Team to measure the impact and efficiency of new products and business processes- Develop analytical frameworks to support decision making in the US and CanadaPartner closely with Uber Support team to provide insights that drive decisions around process, policy and service model- Build, maintain, and communicate detailed reporting & models- Develop dashboards that provide reliable insights and visualization into customer experience- Implement and analyze A/B experiments

- Manage the regional finances of deep foundations contractor.- Identify inefficiencies in operations and logistics and implement new processes with project management team.- Financial modeling for bid analysis and cost saving methods.- Variance analysis and ad-hoc financial analysis as needed.- Review weekly project cost reports.- Actively improved communication between regional operations and corporate office.- Innovated regional data storage and aggregation processes. - Leveraged Historical data to iterate and improve project estimation.

- Python Programming - Test the PlayPhone products, which include multiple Game Stores, SDK, Developer Portal, and Administration Portal.- Enforce consistency across a variety of supported mobile devices and platforms- Test functionality, fixes and provide feedback on releases- Automated testing by utilizing open source tools