Who is Cal Powers? Overview
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Cal Powers is listed as System Administrator at Raytheon, based in Nashua, New Hampshire, United States. AeroLeads shows a matched LinkedIn profile for Cal Powers.
Cal Powers previously worked as Managed Services Supervisor at Red River and System Support Engineer II at Red River. Cal Powers holds Attended Majority Of Classes Toward A Degree In Mechanical Engineering., Computer Science from Middlesex Community College.
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Email format at Raytheon
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Raytheon
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Profile bio
About Cal Powers
IT Professional with 20+ years of experience in troubleshooting, ticketmanagement, end-user training, security, and cloud computing.• Proven ability to identify and resolve complex technical issues.• Excellent communication and customer service skills.• Strong attention to detail and a natural team leader.• Up-to-date on the latest technologies and trends
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Cal Powers's current company
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12 roles
Cal Powers work experience
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Managed Services Supervisor
Current- Manage and prioritize tickets for a user base of over 4,500 people,consistently resolving tickets in a timely and efficient manner.
- Supervise a team of tier II on-site and remote technicians, providing leadership and support to ensure the timely resolution of technicalissues.
- Work with several departments to re-evaluate and create newpolicies and KBA’s to improve IT efficiency and compliance withCMMC 2.0 requirements.
Jun 2023 - Present
System Support Engineer Ii
- As part of a replacement Managed Service Provider, I haveassisted in re-evaluating and updating established IT policies andprocedures to help ensure a more streamlined workflow acrossthe department.
- In addition to my normal IT responsibilities, I have alsospearheaded larger IT projects such as: The successful imaging, configuration, and deployment ofover 250 laptops to their respective users over a 5-week period..
Feb 2023 - Jun 2023
It Support Specialist
- Create, troubleshoot, and resolve a diverse range of help desk tickets regarding technical issues across multiple systems and applications for Air Force personnel across the US.
- Prepare both new and existing computers and mobile devices according to Department of Defense policies on standardized software and security deployments.
- Deliver both onsite and remote support for over 5,000 users.
- Created and maintain a help desk knowledge base for technical support best practices and processes for use by the team.
- Took ownership and optimized our reporting processes across our contract saving over 340 work hours per year.
Aug 2022 - Feb 2023
Medicare Insurance Agent
Sep 2021 - Mar 2022
Customer Account Manager
Nov 2019 - Mar 2021
Sales Representative
Sep 2015 - Nov 2019
Field Sales Manager
May 2014 - Aug 2015
Area Manager On Behalf Of T-Mobile
Jul 2012 - Aug 2013
Brand Representative On Behalf Of Sharp Electronics
Jun 2010 - Feb 2012
Assistant Manager
Aug 2007 - Nov 2008
Department Supervisor
Aug 2006 - May 2007
2 education records
Cal Powers education
Attended Majority Of Classes Toward A Degree In Mechanical Engineering., Computer Science
Trade Skill, Electronics
Greater Lowell Technical School
FAQ
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What company does Cal Powers work for?
Cal Powers works for Raytheon.
What is Cal Powers's role at Raytheon?
Cal Powers is listed as System Administrator at Raytheon.
Where is Cal Powers based?
Cal Powers is based in Nashua, New Hampshire, United States while working with Raytheon.
What companies has Cal Powers worked for?
Cal Powers has worked for Raytheon, Red River, Sms Data Products Group, Inc., Selectquote Senior Insurance Services, and Comcast Business.
How can I contact Cal Powers?
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What schools did Cal Powers attend?
Cal Powers holds Attended Majority Of Classes Toward A Degree In Mechanical Engineering., Computer Science from Middlesex Community College.
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