Admin Clerk
CurrentResponsibility for managing the claims process and ensuring all claims are dealt with, in a timely and accurate manner.Complete diary notes on a daily basis to ensure underwriters and clients are followed up in appropriate and timely manner Manage workload in the claims area to meet deadlines and prevent a backlog of claims for settlement. Follow-up with insurer within set time frame to ensure client has the required authority/payment to proceed with repairs etc. Maintain flexibility as key accountabilities of the position change to meet the changing needs of thebusiness as we grow, and also meet the needs of our clients.Provide excellent client service, evidenced by client and team feedback.