• IT Management for a $13 million budget including Critical Illness 3.0, Customer Connections, Document Publishing, Enrollment, and Life Claim Competitiveness.• Continuing the Scaled Agile Framework transformation by implementing business and technology Epics and Features across the Value Stream along with Automation Regression testing, Performance testing, and integration into the CICD Pipeline lead by the System Team.• Utilizing Rally’s Reporting capabilities to manage Value Stream and reverse demand activities across the Group Benefits technology organization.• Building RPA Bot to handle Accident and Health Autorenewal to improve proficiency, customer experience, and operational savings.

• Implemented a new Group Benefits Underwriting platform (FUSION) on FJA’s Unified Product Platform on time and within the $9.1 million budget.• The new platform supported the entire underwriting process for Life, Long-term Disability, and Short-term Disability for greater than 1,000 lives.• Completed the first phase of the Scaled Agile Framework transformation by implementing monthly releases prior to consumer usage of the new system, architecture runway Kanban board, completion of each Feature in the manner underwriters utilize the system, and automation testing for regression testing.• FJA UPP integrated with The Hartford’s key applications (Salesforce, Prime, Dunn & Bradstreet, Ratabase, Documentum, and Datawarehouse).

• Technology Owner for EBC (Agent Platform), Premium Audit, My Account, Realtime Endorsements, XactPay and Small Business Innovation Lab (Puttyinsurance.com) while driving the Scaled Agile transformation while managing a budget of $15 million.• Small Commercial IT Lead to implement APIs on the IBM’s API Connect Gateway which delivered 5 new services in the first year.• Implemented the first Small Commercial federated QA Model along with SDET full User Story/Feature development feeding the CICD Pipeline in the System Team.• Introduced Agents to a Gamification Pilot to help drive utilization of new business capabilities driven by Feature and Authorization Toggling.• Drove production stabilization with Kibana and Sumologic implementations.• Built Puttyinsurance.com on AWS as a standalone product and kicked off the integration to the Guidewire Cloud.

•Technology Delivery Lead for 3 Major Releases including Prefill/Rewrite Functionality to Business Centers in August, Turn-on Policy Administration Software for 8 States in October (20% of Policies in Force) and Turn-on Policy Administration for New York and Pennsylvania in May (16% of Policies in Force).• Managing software delivery for 22 Technology Teams across the Personal Insurance Business Technology organization.• Driving highly integrated design sessions with Architects, Designers and Development Leads to deliver business value and scalable functionality.• Utilizing Software Development Agile Methodologies and Rally Project Management Software to backlog within scope and financial budget.• Providing strategy across the 22 Work Streams to ensure code delivery is delivered correctly to Production.• Presenting to Senior Management on a weekly basis to provide status across all the projects according to the Project Management Methodologies.

• Resource Manager and System Owner for 5 applications that serviced Agents, Consumers and Business Center Employees.• Lead a team of Onshore and Offshore Developers, Technical Leads and Project Coordinators.• Initiated the transfer of the Systems from the Enterprise to Personal Insurance which included upgrading to 4.0 .Net platform, CI code delivery and resource allocation by project.• Actively managed direct reports careers by establishing goals, recognize opportunities for advancement and held team accountable for achieving delivery milestones.• Promoted strong collaboration with Design, Architecture, Production Services, Shared Services and Enterprise Development areas to ensure sustainability and scalability of software.• Implemented new process and procedures to document Resource Allocations, Version Delivery and Project Execution to abide by PI’s best practices.

• Lead complex technical integration of systems with business critical deliverables within the $3.4Million project budget.• Proven ability to build strong working relationships throughout the PI Business and IT organization.• Demonstrated strong organizational skills, strong communication skills and a high attention to detail including clear communication to Senior Management.• Managed Feature Development using Agile Methodologies and Rally Project Management Software.• Aligned resources to accomplish key objectives by assigning clear accountability for important objectives.• Consistently generated new ideas and created needed change even in the face of opposition when guiding the team from Waterfall to Agile.

• Presenting weekly to Sr. Leadership on the Strategic Document Creation Work Stream. This was a high exposure and clear transparency into the Weekly Status, Issues, Risks and Decisions of the Document Creation Program.• Currently running a large multi discipline team that spans across multiple technologies and organizations.• First team from the Auto Product Strategy’s 20 Million dollar IT Initiative to develop a fully functional and integrated infrastructure solution. This includes a Business Insurance Document Print and Publish system, Documaker Forms Solution, PI Java Orchestrator, externalized ILOG Forms Derivation Rules, new Cars Mainframe System and Strategic IA Solution mapped specifically for APS Document Creation.• Partnered with the Business Teams (BTO, BSACC, and Platform Office) to ensure that all existing processes are carried over or modified to support the new solution. Implemented a new process to utilize Forms Integrity Manager (FIM) software to ensure Enterprise Audit requirements are met. • Collaborated with the QA organization to review new APS product attributes were covered in Document Creation Test Cases which required significant coordination and validation. • Built system to support future Personal Insurance Consumers, Mobile Technologies, Products, Mergers and Acquisitions.• Extremely effective in managing cross-organization team, meeting milestones and utilizing Rally Project Management Software to drive results.• Cross-trained mainframe Documerge developers to learn new distributed Documaker software

• Managed 35 Service Operations Support Applications (SOSA), Print Select, PDF Processor, eFulfillment and eSignature Applications.• Presented to PI Operations VP on a bi-weekly basis to describe current Application Status, Issues, Risks and Decisions to ensure transparency and successful progress. These meetings, project management and development process changes restored the credibility in my new team’s application development abilities.• Successfully transferred SOSA systems to PI Production Support after returning all systems to production stability from daily system failure. Demonstrated a commitment to providing optimal service to our Operations Customers and the result was respectful and trusting relationships which contributed to a much improved working environment.• Attended Travelers Management Classes including Manager Essentials, Making the Transition to Management, Coaching for Performance Excellence, Leading Complex Projects and Leading from the Middle. Also, attended the AGILE Software Development, IBM Impact and ACORD LOMA Insurance conferences.

• Project managed all CIO Special Initiatives including Blackberry Application Utilization, R3 Performance Testing and Portfolio Management Dashboard Project.• Supported the CIO’s presentations during PILT Operations Reviews, PIBT ALL Employee Meetings and New Hire meetings. Also participated in Weekly Staff, Financial Reviews and Steering Committee Meetings.• Attended Professional Selling Skills Summit in Denver, CO to work with Sales Executives and Producers to understand Technical Challenges of PI’s Agency Systems.• Built PI CIO SharePoint site for IT Management Team’s Document Library, Calendar, Financial Metrics and Announcements.

o Managed an onshore and offshore GSO team to implement the project on time and well within budget while working well with the customers to ensure system performance especially during Hurricane Catastrophes.o Converted SQL Databases to a Teradata platform which reduced SQL runtime from weeks to hours and allowed for real time querying instead of daily batch.