Jenn (Schmidt) Calderon Email & Phone Number

Austin, TX, US

Austin, TX, US

Austin, TX, US

Kansas City, US

- Plan transport logistics for dogs to travel from their current owners to their future owners- Train new transport coordinators on planning rescue transports

Temp at The Boon Group

US

Responsible for supporting Xplore Field Sales Representatives, while addressing supply needs for Channel Partners and customers. Ensured customer satisfaction and on-time delivery by managing the Order Management process from the beginning to end. On-site administrator for the company’s SalesForce.com.- Assisted Sales Team with customer quotes, inventory.

New York, New York, US

• Provided technical support to approximately 250 firms, which included but not limited to website access, email encryption, SmartOffice support.
• Managed client accounts utilizing CRM data feeds. Implemented an on-boarding process for provider data feeds into CRM database for clients. Facilitated the deployment, training and ongoing support for the new tool..
• Developed Access Database to assist tracking of member firms information. Database was used to track the firms, what divisions they were affiliated with, what requirements were for each affiliation and the completion.
• Collaborated with the Technology Quality Assurance Team with testing a new secure website login process. Created step-by-step instructions to be distributed to firms during the time rollout to the new website log in.

Mooresville, NC, US

-Responsible for final customer sales, including up sale of warranties and product replacement plans.-Manage Customer Service desk, answering multiple incoming phone lines and directing calls to various departments.-Coordinate the processing of incoming Internet and Special Orders.-Process Lowe's credit card applications and payments.-Assist with customer.

Facilitated overall program development, hiring of coaches, media relations and development of players. Planned line ups, game strategies and practice sessions. Managed, planned and purchased equipment and team uniforms within a preset budget.

Lincoln, Nebraska, US

• Provided technical support for Dental Field Sales Offices from laptops, printers, phones, email, etc. Served as a Quality Assurance Analyst for the field dental rating system and provided ongoing support for quarterly.
• Developed Salesforce application for a division; evaluating needs; planning and designing the layout; overseeing the testing and training. New application resulted in access to provider information in real time.
• Implemented a new phone and internet provider service in a satellite group office. Evaluated office needs, identifying and recommending provider based upon needs and budget resources; and provided onsite support during.

Lincoln, Nebraska, US

Assisted with the completion of internal audit engagements. Performed and controlled the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations. Prepared and presented reports that reflect audit’s results and document process.

Omaha, NE, US

Participated in conducting audits, or assisted with larger more complex financial, operational and procedural audits of Corporate Operations.