Customer Service And Operations Manager
CurrentLed store operations encompassing supply chain inventory, product ordering, team sales, customer service, marketing, merchandising, and treasury management.
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Mary Perkins is listed as Data and Operations Management at Barnes & Noble, Inc., a with 11837 employees, based in Washington Dc-Baltimore Area, United States. AeroLeads shows a matched LinkedIn profile for Mary Perkins.
Mary Perkins previously worked as Customer Service and Operations Manager at Barnes & Noble, Inc. and Data Implementation Specialist at Branching Minds. Mary Perkins holds Master Of Arts - Ma, International And Global Studies from University Of San Francisco.
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A results-oriented professional with a strong background in operations and customer relationship management, data warehouse administration, and product sales for technology, healthcare, and education industries.
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Fairfax, Virginia, United States
Led store operations encompassing supply chain inventory, product ordering, team sales, customer service, marketing, merchandising, and treasury management.
Provided support for the Midwest and Northeast regions, managed 62 school district accounts and their student data via SQL, Microsoft Excel, and Google Suite.Onboarded and configured 15-20 new accounts at a time utilizing Asana for pipeline management.
Washington Dc-Baltimore Area
Midwest & Northeast Support, managed 54 school district accounts and their student data, met deadlines for reports, data ingestion, and ticket resolution.
Berkeley, California, United States
Supervised testing, served as remote IT Help Desk for troubleshooting.
San Francisco Bay Area
Led team training initiatives by developing standards of procedure for Salesforce Helpdesk, produced weekly metric reports utilizing SQL, managed relationships with vendors and customers.Conducted QA audits on data warehouse, reduced backlog of 2,600+ pending insurance claims.
San Francisco Bay Area
Conducted comprehensive training sessions in Microsoft Excel and Salesforce.Transitioned CRM software from ZenDesk to Salesforce, resolved over 1,100 tickets within one month.
Oakland, Ca
Contract project: processed member data through large-scale data entry utilizing Microsoft Excel.
San Francisco Bay Area
Managed CRM via Salesforce to coordinate events of 300+ members.
Tokyo, Japan
Recipient of Field Research grant: The Rue W. Ziegler MAIS Fellowship FundSupervised team and managed a research group of 100+ individuals, used Google Suite to manage research data.
San Francisco Bay Area
Used Google Suite to manage lending and borrowing via mircoloans to support small businesses.
York, Pennsylvania Area
French language study, management of language computer lab, IT assistant.
Other employees you can reach at bn.com. View company contacts for 11837 employees →
Heidi Boehm
Colleague at Barnes & Noble, Inc.Kansas City, Missouri, United States
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Lloyd Epperson
Colleague at Barnes & Noble, Inc.Centreville, Virginia, United States
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Sandra Walker
Colleague at Barnes & Noble, Inc.Peoria, Illinois, United States
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Marisa Riha
Colleague at Barnes & Noble, Inc.Omaha, Nebraska, United States
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Deja Moore
Colleague at Barnes & Noble, Inc.Detroit, Michigan, United States
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Smith Lara
Colleague at Barnes & Noble, Inc.Rochester, Michigan, United States
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Carson Wells
Colleague at Barnes & Noble, Inc.Compton, California, United States
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Nikki Marazzo
Colleague at Barnes & Noble, Inc.Austin, Texas, United States
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Heather Cameron
Colleague at Barnes & Noble, Inc.Willingboro, New Jersey, United States
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Ford Prefect
Colleague at Barnes & Noble, Inc.Vancouver, British Columbia, Canada
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Recipient of Field Research grant: The Rue W. Ziegler MAIS Fellowship Fund Specializations: - International Diplomacy - Human Rights.
French Club, Vice President French tutor Model United Nations - UNIDO delegate Model European Union - Italy delegate Specializations.
Blue Key Honor Society
Quick answers generated from the profile data available on this page.
Mary Perkins works for Barnes & Noble, Inc..
Mary Perkins is listed as Data and Operations Management at Barnes & Noble, Inc..
Mary Perkins is based in Washington Dc-Baltimore Area, United States while working with Barnes & Noble, Inc..
Mary Perkins has worked for Barnes & Noble, Inc., Branching Minds, Kairos Psychology Group, Clover Health, and California Nurses Association.
Mary Perkins's colleagues at Barnes & Noble, Inc. include Heidi Boehm, Lloyd Epperson, Sandra Walker, Marisa Riha, and Deja Moore.
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Mary Perkins holds Master Of Arts - Ma, International And Global Studies from University Of San Francisco.
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