Who is Caleb Kolb? Overview
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Quick answer
Caleb Kolb is listed as Customer Support Specialist at LollyLaw, based in Greater Chicago Area, United States. AeroLeads shows a matched LinkedIn profile for Caleb Kolb.
Caleb Kolb previously worked as Barista Trainer at Starbucks and Senior Manager, Customer Support at Revenuewell. Caleb Kolb holds Bachelor’S Degree, Business/Marketing from Trinity International University.
Company email context
Email format at LollyLaw
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LollyLaw
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Profile bio
About Caleb Kolb
Experienced Customer Support Manager with a demonstrated history of working in the computer software industry. Skilled in training and development, soft skills, and leading small teams to exceed goals and KPI's. Strong information technology professional with a Bachelor’s Degree focused in Business/Marketing from Trinity International University.
Current workplace
Caleb Kolb's current company
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12 roles
Caleb Kolb work experience
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Barista Trainer
Current
Jul 2023 - Present
Senior Manager, Customer Support
Jan 2023 - May 2023
Manager, Customer Support
Aug 2021 - Jan 2023
Team Lead, Customer Support
May 2020 - Aug 2021
Customer Support Specialist
Oct 2018 - May 2020
Sales Development
Apr 2018 - Oct 2018
Sales Development Representative
- Delivered an average of 40-50 qualified opportunities per month to Account Executive team, resulting in an average of 9 new deals each month.- Consistently exceeded cold calling objectives of 70+ calls per day.- Partnered with sales management to successfully train new sales employees.- Guided team on best practices for software such as Salesforce and Outreach.io on a daily basis.
Apr 2017 - Apr 2018
Brand Development Manager
Newport Coffeehouse
- Worked directly with store owner to create and implement strategies to improve brand image and sales. - Spearheaded re-branding initiative, and recruited a team to execute re-branding.- Attended coffee trade shows, and engaged in competitions to build brand credibility.
Jun 2015 - Apr 2017
Assistant Product Manager
Clearwater Distribution Advisors, Inc
- Assisted vendors in the process of uploading products to E-Commerce distributors. - Advised distributors on optimizing product offerings.- Managed booths at trade shows for vendors. - Acted as a communication liaison between vendors and distributors. - Conducted market research for us in sales presentations.
Aug 2014 - Apr 2017
Shift Supervisor
- Coached crew members on maintaining high standards of customer service and sales strategy.- Utilized Starbucks Inventory Management System to accurately track store inventory, as well as order necessary products. - Managed teams of 3-5 employees to execute daily operations tasks, as well as meet sales goals.
Feb 2013 - Aug 2014
Barista
- Certified barista trainer, responsible for successfully training new employees, and continuing training for existing employees.- Awarded “Partner of the Quarter” for exceeding sales goals higher than any employee in a district of 12 stores. - Completed Starbucks “Coffee Master” training due to excellent customer service and sales skills.
Oct 2011 - Feb 2013
1 education record
Caleb Kolb education
-
Trinity International University
FAQ
Frequently asked questions about Caleb Kolb
Quick answers generated from the profile data available on this page.
What company does Caleb Kolb work for?
Caleb Kolb works for LollyLaw.
What is Caleb Kolb's role at LollyLaw?
Caleb Kolb is listed as Customer Support Specialist at LollyLaw.
Where is Caleb Kolb based?
Caleb Kolb is based in Greater Chicago Area, United States while working with LollyLaw.
What companies has Caleb Kolb worked for?
Caleb Kolb has worked for Lollylaw, Starbucks, Revenuewell, Spark Hire, Inc., and Newport Coffeehouse.
How can I contact Caleb Kolb?
You can use AeroLeads to view verified contact signals for Caleb Kolb at LollyLaw, including work email, phone, and LinkedIn data when available.
What schools did Caleb Kolb attend?
Caleb Kolb holds Bachelor’S Degree, Business/Marketing from Trinity International University.
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