• Spearheaded sales efforts for concrete coatings, leveraging in-depth knowledge of product features, benefits, and applications to effectively communicate with clients.• Cultivated and maintained strong relationships with contractors and business owners to understand their needs and provide tailored solutions.• Actively pursued new business opportunities through prospecting, networking, and cold calling, resulting in consistent revenue growth and market expansion.• Demonstrated expertise in conducting on-site assessments and providing comprehensive consultations to clients, offering insights and recommendations for optimal coating solutions.• Utilized CRM software to track sales activities, manage leads, and analyze performance metrics, enabling data-driven decision-making and strategic planning.• Participated in industry events, trade shows, and seminars to stay updated on emerging trends, technologies, and competitive landscape, contributing to continuous professional development and market intelligence.• Facilitated and planned monthly training class with upwards of 50 contractors.

• Provide specific and detailed analysis of customer preferences and satisfaction, as well as customer input on new product and service ideas.• Identify opportunities for improvement within the company and pitch potential operational solutions to management• Create detailed and personal marketing campaigns as well as design and construct a website for the shop

This past year I conducted a 79 page marketing research report for a local coffee shop named Enchanted. The stages of this project included, secondary research, professional interviews, a focus group and surveys written and collected by me.

• Attend weekly leadership training to equip Resident Advisors with the tools necessary to handle unexpected dorm life situations and resident development• Work with Biola resident life representatives to create an inclusive environment and events for 30 residents• Meet with residents weekly to support personal development and growth by establishing realistic goals and expectations

• Official referee for intramural sports at Biola University.• Conduct activities such as set up and take down, managing of games such as: basketball, softball, and volleyball, and being a presence in those athletics.

• Taught 25-30 students core concepts of Business Statistics which resulted in improvement of grades and understanding of materials