• Handling Service Users Case Management• Assessment of the care needs of Service Users (Person-Centred Approach)• Reviewing Service Users Care and Support Plans (ISP)• Coordinating with the Company’s Staff (Carers and Carer-Drivers) working in North Walsham, Cromer, Holt and Fakenham to navigate the routes and provide quality domiciliary care to service Users in the North Norfolk area.• Draw a weekly route schedule and rota for the Carer-Drivers and Carers• Support Carer-Drivers and Carers on the field during emergencies• Whistleblowing of Service User Concerns to other professionals (including the GP, District Nurse, Occupational Therapist, Paramedics and Social Workers)• Providing and scheduling Field trainings and Shadowing for new Carers and Driver-Carers• Scheduling Team meetings between Management and the Carers• Reporting directly to the line manager on daily events and field tasks• Monitoring emails and messages in relation to Carer concerns and Service User concerns• Resolving and Addressing Service User Concerns• Maintaining Service Users Confidentiality and Quality Care• Ensuring Service Users Respect and Dignity is met in the provision of Care.• Reviewing Service Users Care Folders and Required Paperwork

GOODFELLAS F&S focuses on providing shopping and shipping services for people both locally and abroad. GOODFELLAS F&S offers services to shop for items and goods from the USA on behalf of customers and get it shipped and delivered to them with ease. We bridge the gap between someone who is not in the United States by shopping exactly what they order and shipping it locally to their door step. Shipping takes Five business days. Shopping and Shipping on the Go.

• Environmental Field Data Collection• Analysis of Field Data• Reporting Environmental Sanitation Concerns• Monitoring and Supervision of proper sanitation channels

▪ Maintenance of lab computers▪ Management of Information Access Centre▪ Facilitation of Conference and Seminar Programs

• Volunteered as a member and became the IT and Communication Director of the association

• Course fieldwork placement dealing with the welfare rights and protection of children.• Advocating for the welfare rights of children• Educating female children about their welfare rights and how to report abuse.

• Participated in training new members for exchange in other countries