Caleb Buck Email & Phone Number

Knoxville, Tn, Us

Knoxville, Tennessee, United States

• Design, develop & maintain code for applications on IBM i system for a variety of business functions supporting loan servicing & financial operations• Refactor & modernize legacy RPG applications with modular programming techniques and free-formatting • Help lead efforts in leveraging Web API and other open-source technology to integrate and extend the reach of IBM i system• Responsible for the data migration and onboarding of all executive loan portfolio acquisitions • Troubleshoot, identify & debug programmatic errors and/or inefficiencies• Assist management and BAs in project planning, technical considerations, effort estimations• Collaborate with SQA team to engineer, facilitate & document software integration testing

Knoxville, Tennessee, United States

• Pioneered IBM i system modernization effort by implementing a Node.js Express API framework in order to leverage open source technologies• Contributed to several robust application rewrites including the business’s Bankruptcy Case Tracking and Titling Tracking systems.• Exclusively onboarded and migrated data for several large loan portfolio acquisitions.

Knoxville, Tennessee, United States

Knoxville, Tennessee

• Held a lead QA role in definition, design, testing and support of several ASP.NET and Angular based Web applications that are still active today• Assisted management in sprint release planning and resource allocation to maintain a timely delivery schedule• Participated in (and often led) scrum and project planning meetings with stakeholders and development teams• Contributed to supporting and reviewing other team members’ testing initiatives • Functioned in a variety of Business Analyst roles through regular project definition and prioritization

Knoxville, Tennessee

• Gathered system requirements from project stakeholders• Translated requirements into functional specifications for development teams• Found and proposed creative, cost-efficient solutions to satisfy business cases without expending more resources• Wrote and executed manual software tests• Participated in bug lifecycle in identifying, documenting and seeing defects through to resolution• Performed frequent troubleshooting tasks for both internal and external customers• Managed multiple high-priority projects simultaneously • Communicated project statuses and estimations to management and stakeholders

Knoxville, Tennessee

• Managed an account base of 700-1,000 loans in a fast-paced, call-center environment• Consulted with clients over-the-phone to develop short-term and long-term financial plans• Confronted poor payment patterns and provided corrective solutions• Maintained targeted monthly delinquency rates• Maximized the allowed daily contact efforts while remaining compliant with all state and federal restrictions

Sevierville, Tn

• Provided administrative assistance in a wide variety of business functions within a high volume retail environment• Supervised a team of 5 to 10 employees at a time• Conducted interviews and handled employment processes• Delivered job training• Directed a customer-centered focus among associates• Processed all inbound and outbound stock shipments• Analyzed store performance data for staff scheduling, merchandising and local market identification • Regularly transitioned time-sensitive promotional material as scheduled

Bachelor Of Science (Bs), Professional Studies | Information Technology

Associate Of Science (As), Behavioral Social Science | General Studies

While enrolled at WSCC, my primary academic focus was the necessary general education core for transferring to Tennessee Tech University..