Caleb Buck Email & Phone Number

Knoxville, TN, US

Knoxville, Tennessee, United States

• Design, develop & maintain code for applications on IBM i system for a variety of business functions supporting loan servicing & financial operations
• Refactor & modernize legacy RPG applications with modular programming techniques and free-formatting
• Help lead efforts in leveraging Web API and other open-source technology to integrate and extend the reach of IBM i system
• Responsible for the data migration and onboarding of all executive loan portfolio acquisitions
• Troubleshoot, identify & debug programmatic errors and/or inefficiencies
• Assist management and BAs in project planning, technical considerations, effort estimations

Knoxville, Tennessee, United States

• Pioneered IBM i system modernization effort by implementing a Node.js Express API framework in order to leverage open source technologies
• Contributed to several robust application rewrites including the business’s Bankruptcy Case Tracking and Titling Tracking systems.
• Exclusively onboarded and migrated data for several large loan portfolio acquisitions.

Knoxville, Tennessee, United States

Knoxville, Tennessee

• Held a lead QA role in definition, design, testing and support of several ASP.NET and Angular based Web applications that are still active today
• Assisted management in sprint release planning and resource allocation to maintain a timely delivery schedule
• Participated in (and often led) scrum and project planning meetings with stakeholders and development teams
• Contributed to supporting and reviewing other team members’ testing initiatives
• Functioned in a variety of Business Analyst roles through regular project definition and prioritization

Knoxville, Tennessee

• Gathered system requirements from project stakeholders
• Translated requirements into functional specifications for development teams
• Found and proposed creative, cost-efficient solutions to satisfy business cases without expending more resources
• Wrote and executed manual software tests
• Participated in bug lifecycle in identifying, documenting and seeing defects through to resolution
• Performed frequent troubleshooting tasks for both internal and external customers

Knoxville, Tennessee

• Managed an account base of 700-1,000 loans in a fast-paced, call-center environment
• Consulted with clients over-the-phone to develop short-term and long-term financial plans
• Confronted poor payment patterns and provided corrective solutions
• Maintained targeted monthly delinquency rates
• Maximized the allowed daily contact efforts while remaining compliant with all state and federal restrictions

Sevierville, TN

• Provided administrative assistance in a wide variety of business functions within a high volume retail environment
• Supervised a team of 5 to 10 employees at a time
• Conducted interviews and handled employment processes
• Delivered job training
• Directed a customer-centered focus among associates
• Processed all inbound and outbound stock shipments

Bachelor Of Science (Bs), Professional Studies | Information Technology

Associate Of Science (As), Behavioral Social Science | General Studies

While enrolled at WSCC, my primary academic focus was the necessary general education core for transferring to Tennessee Tech University..