• Performed audits of reservations to ensure accuracy by utilizing the reservation system.• Ensured guest satisfaction by booking reservations, assisting with guest needs, and resolving disgruntled guests.

• Led a talented team to orchestrate and plan the philanthropy events associated with Phi Delta Theta.• My event, Smores and Sidekicks, raised $4306 for the Live Like Lou Foundation, making it our highest-grossing event in the previous decade.

• Drove sales through engagement of customers, suggestive selling, and sharing product knowledge.• Utilized the POS system to itemize and complete customer purchases.

• Utilized time management to ensure 300+ employees were fed two meals daily. • Led a team of prep cooks by delegating tasks and motivating them to meet daily deadlines.