2016. 6. CADET PILOT TRAINEE2018. 4. SECOND OFFICER2018. 7. FIRST OFFICER

Develop AS business in workshop & sales channels and assist on achieving target and dealer communication Manage projects and products of AS service and parts and adapt in the local market according to concept and strategy of HQ with MPC Manage relationship with key vendors, external organizations, and internal stakeholders to ensure AS beneficial business continuity. Coordinate crossing division of internal stakeholders and drive communication efficiency toward targets and values. To conceptualize ideas for specific after sales products such as packages and various marketing campaigns etc.

1. Proficient in Quantitative Marketing Research with excellent analytical ability • Responsible for over 20 research projects, including consumer U&A, brand equity, incident rate check, post ad test, PSM and consumer satisfaction survey.• “Mystery Shopper" Champion: -Responsible for a dealer’s KPI audit tracking survey. -In charge of the pilot run of eMSP(electric Mystery Shopper) project.2. Coordinating with different departments to ensure the accuracy and efficiency of the project.• “Simply Excellent Award”: Improve the Audit project with electronic solution designed and implemented. Demonstrate persistency and determination to conquer challenges in every detail for the most effective result. Consolidate a contract accounts for 20% of the department’s sales.• Best BPI Award: As the BPI (Business Process Improvement) ambassador of the department, lead a department of 30 members and present a proposal that could save each member 1 working hour per day, which proposal is recognized as best proposal of Greater China region. 3. Maintain a client service orientation to deliver insightful information to assist strategic planning.