Caleb Gill

Caleb Gill Email and Phone Number

Customer Success Specialist and Account Manager @ Uber
Chicago, IL, US
Caleb Gill's Location
Chicago, Illinois, United States, United States
Caleb Gill's Contact Details

Caleb Gill personal email

n/a

Caleb Gill phone numbers

About Caleb Gill

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Caleb Gill's Current Company Details
Uber

Uber

View
Customer Success Specialist and Account Manager
Chicago, IL, US
Website:
uber.com
Employees:
125643
Caleb Gill Work Experience Details
  • Uber
    Customer Success Specialist And Account Manager
    Uber
    Chicago, Il, Us
  • Uber
    Customer Success Specialist / Account Manager
    Uber Mar 2022 - Present
    Dallas, Texas, United States
  • Peloton Interactive
    National Operations Advanced Coordinator
    Peloton Interactive Dec 2021 - Feb 2022
    Plano, Texas, United States
    Promoted to Advanced Coordinator role due to excellent leadership skills, success with targeted KPIs, and consistent rapport with teammates, management, and cross-functional stakeholders.Served as main point of contact for escalations by offering leadership assistance, training, and high-touch support.Managed escalated legal cases, ensuring efficient and accurate completion with all third-party lenders and internal legal departmentProactively brainstormed and collaborated with colleagues to create new solutions and processes for improving overall customer experience, using data and analytics to foster continuous improvement.Carefully investigated, communicated, and solved ~25-45 escalation cases per day
  • Peloton Interactive
    Operations Coordinator
    Peloton Interactive Jul 2020 - Dec 2021
    Plano, Texas, United States
    Solved critical problems for internal and external stakeholders throughout all stages of the delivery process.Improved overall operational efficiency by evaluating delivery routes, coverage areas, traffic patterns, and other significant factors hindering the delivery process and customer experience.Maintained consistent contact with peers and leadership to create a seamless delivery process for all parties involved.Used empathy, active listening, extensive technical knowledge, and internal resources to handle ~30-50 calls per day
  • Ymca Of Metropolitan Dallas
    Site Director
    Ymca Of Metropolitan Dallas Aug 2019 - Jun 2020
    Frisco, Texas
    Planned, executed, and supervised day-to-day operations of site, including both staff members and attendees.Applied leadership and people management skills to develop team and ensure all operational processes and client experience were satisfactory
  • Ymca Of Metropolitan Dallas
    Hub Coordinator
    Ymca Of Metropolitan Dallas Jun 2019 - Aug 2019
    Frisco, Texas, United States
    Managed purchasing and inventory for sites, serving as main point of contact for vendor relationships
  • Ymca Of Metropolitan Dallas
    Group Leader
    Ymca Of Metropolitan Dallas May 2018 - Aug 2019
    Frisco, Texas
    Planned, executed, and supervised day-to-day operations of a group of ~10-20 children
  • Pier 1
    Sales Associate
    Pier 1 Sep 2016 - May 2018
    Flower Mound, Texas
    Consulted customers with enthusiasm and high attention to detail, providing opportunities for up-selling and cross-sellingActively monitored performance against sales goals and metrics, successfully met both individual and team goals to drive store’s bottom-line revenueSelected to train and mentor incoming associates on technical use of POS system, developed best practices and provided direct feedback during the onboarding process
  • Centenary College Fitness Center
    Lifeguard
    Centenary College Fitness Center Sep 2015 - Aug 2016
    I ensure the safety of our swimmers/customers by enforcing all rules and making sure the facility is used correctly
  • Tj Maxx
    Sales Associate Cashier
    Tj Maxx Jun 2014 - Jul 2015
    Longview, Texas Area
    I would assist customers in the purchasing of our product by cash register as well as sales floor

Caleb Gill Skills

Lifeguarding Customer Service Microsoft Office Teamwork Well Versed In Microsoft Office

Caleb Gill Education Details

Frequently Asked Questions about Caleb Gill

What company does Caleb Gill work for?

Caleb Gill works for Uber

What is Caleb Gill's role at the current company?

Caleb Gill's current role is Customer Success Specialist and Account Manager.

What is Caleb Gill's email address?

Caleb Gill's email address is cg****@****las.org

What is Caleb Gill's direct phone number?

Caleb Gill's direct phone number is +190326*****

What schools did Caleb Gill attend?

Caleb Gill attended University Of North Texas, Centenary College Of Louisiana, Pine Tree High School.

What skills is Caleb Gill known for?

Caleb Gill has skills like Lifeguarding, Customer Service, Microsoft Office, Teamwork, Well Versed In Microsoft Office.

Who are Caleb Gill's colleagues?

Caleb Gill's colleagues are Joshua Blixt, Larry Duncan, Miquéias Mescouto, Blanca Villatoro, Rajit Rajak, William Tisdall, Samantha Montilla.

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