Caleb Gulick Email & Phone Number

Deland, FL

• Analyze incoming service requests for varying telecommunication products needed (internet packages, phone service packages, Ethernet circuit packages, etc.).
• Complete company projects and represent department as Senior Analyst. Analyze needs of product and work with a large team of various disciplines to create, test, and release new products to commercial and residential.
• Conduct internal audits of the production environment to ensure correct revenue. Report errors and work with team members to fix impacts to revenue.
• Communicate extensively with requestors to verify accuracy of incoming tickets and products needed.
• Utilize the internal Service & Equipment software to build the requested products for a nationwide area of supported locations accurately and efficiently.
• Analyze, update, and solve issues within the production environment through the Remedy ticket system

Holly Hill, FL

• Service and install all varieties of solar products including solar pool heating, water heating, Photo-voltaic, attic fans, and sun tunnels. Troubleshoot and repair solar pool controls, water tank heating elements and.
• Collect payment and write invoices for jobs completed. Perform daily inventory on parts used and parts remaining.
• Job includes extensive travel around Central Florida, servicing Jacksonville, St. Augustine, Deltona, New Smyrna, and all surrounding cities and towns.

Daytona Beach, FL

• Assist students with all varieties of writing and styles. Read and critique student papers while teaching correct essay and general writing habits, with emphasis on proper citation styles (primarily MLA and APA).
• Teach and assist students with technical problems while in the DSC Writing Center. Technology included both PC and Apple desktops, iPads, laptops and Macbooks, projectors, and printers.
• Facilitate a calm and friendly environment to reduce stress on students seeking help.
• Volunteered at the DSC Veterans Affairs offices, tutoring and helping Armed Forces Veterans (pilot program conducted by DSC Writing Center).
• Schedule appointments for students, communicate with professors and department’s heads, general upkeep of the writing center (stocking office supplies, cleaning, etc.).

Ormond Beach, FL

• Perform daily preventive maintenance and repair on a variety of machines including EPS steam molds, vacuum tanks, CNC foam cutting tables, CNC foam guillotine tables
• Daily repair and modification of general support systems such as electrical, plumbing, hydraulic, warehouse upkeep, automotive, etc.
• Daily testing of shipped product, keeping extensive records on all tests performed. Assisted in foam preparation for delivery, cutting product to customer and order specifications.