Advising the U.S. Marshals Service Judicial Security Division on invoice tracking and processing best practices to ensure all invoices are paid on time, preventing interest accrual, and keeping track of the progress of over $50,000,000 worth of invoices.

Work on a team that utilizes information technology for a law enforcement (LE) customer with little supervision; capturing trends in LE as well as all incidents deemed significant by the Director of Federal Protective Service (FPS). Define requirements for training all 15 Joint Incident Management Center (JIMC) personnel. Collect and analyze quantitative data on crime reports to brief the Director of FPS and senior leadership daily.• Align business and technology resources resulting in achieving the client’s goal of accurate and timely reporting of all events deemed significant by the Director of FPS.• Improve organization performance by planning, analyzing, testing, writing, and implementing new requirements and standards.• Aid in the transition from Geographic Information System (GIS) software to Geospatial Information Infrastructure (GII) software by experimenting with and testing the new software for flaws and ease of use, reporting results to the software developers.• Identified a gap in FPS’s structure and implemented a cost-free solution by developing lines of communication with other operations centers and outside agencies that resulted in increased information sharing, allowing the team to produce higher quality reports in less time for the client. • Communicate with subject matter experts to ensure I fully understand taskings, available resources, and timelines.• Read, analyze, and synthesize incoming records that allow the JIMC to produce detailed written reports that track the time, date, location, and outcome of FPS responses to significant events. • Utilize databases to build queries and processes for more efficient data storage and retrieval.

Awarded the State Department Critical Language scholarship and was one of twenty-seven students participating in an immersive two month Urdu language program in Lucknow, India. Living with a local host family and having to navigate our way around town and to and from our homes, we quickly excelled in Urdu. Additionally our institute strictly enforced a language policy where no English was allowed to be spoken. Due to this policy, excellent teachers, encouraging fellow students, and a willingness to work, I began the program with no knowledge of the language and now I am easily able to carry on conversations with native Urdu/Hindi speakers on a variety of topics.

Brought on by the CEO to identify systems and software choices that would propel the company and build growth. Conducted cost/benefit analysis for customer relations management (CRM) software options. Developed requirements to guide the company’s growth by directing the use of resources toward specified goals.• Undertook requirements management by researching, analyzing, and developing company core values to control the direction of SevenStar’s growth through hiring and by daily demonstrating each core value for other employees.• Ensured that money and effort were directed toward specific business needs by communicating with the CEO and identifying how to take his goals and turn them into company accomplishments through the efficient use of available resources.• Conducted cost/benefit analysis and determined the best CRM software for SevenStar after planning meetings with representatives of two companies to hear the strengths and benefits of each product, analyzing how their strengths could help meet SevenStar’s goals. • Identified a gap in SevenStar’s business plan and directed a hiring initiative to recruit, train, mentor, and develop the company’s first intern. • Conducted daily meetings with the CEO to assess the current state of processes and identify whether or not each one moved the organization toward achieving identified goals.• Established processes for the storage, organization, retrieval, and transmission of email communications and built templates to facilitate faster response times with stakeholders. • Prioritized weekly tasks for myself and for the CEO through strong time management while accomplishing these tasks working off site with no direct supervision.

-Assisted in the planning and implementation of new flowerbed designs, ensuring content and pleased country club members-Mastered precision-cut machinery for cutting the greens, tees, and approaches-Quickly completed 4-5 tasks per day, individually and relying on fellow team members, ensuring daily upkeep and maintenance of 30 pieces of machinery

Contributed to the improvement of diplomatic relations with 10 countries through saving advisors time and developing more efficient reporting systems. Utilized research, reporting, and innovation to aid the Vice President’s National Security team in preparation for international travel and diplomatic meetings. • Aligned office resources with an improved organizational system to reduce the report submission process for White House staff by one hour every day.• Improved organizational performance by attending 40+ meetings and events in each advisor’s area of responsibility and then composing and presenting well-structured syntheses of material covered, thus aiding the advisors in the development of more robust National Security policy recommendations for the Vice President. • Achieved strategic goals of the office by collecting, analyzing, and organizing documents for the Vice President during trips to ensure that he was fully informed of the intentions, capabilities, and histories of foreign heads of state and their administrations. • Directed communication with other agencies by clearly communicating all requested information – verbally and in writing – and thus satisfying all stakeholders. • Attended advanced Microsoft Word and Excel training that enabled more accurate presentation of data and outcomes of processes.

Helped lead a highly-trained team of six personnel that ultimately aided the battalion commander’s ability to direct the company toward strategic coals through our collection and analysis of information. Travelled to austere environments, domestically and internationally, staying on location for one to five days to ensure all available data was gathered, processed, and reported. • Improved performance of the 800-man organization by conducting detailed collection of information for the battalion commander, risk analysis of alternative courses of action, and presentation of refined information so the battalion commander could make best use of the time and resources allocated to the organization. • Utilized unconventional methods of data retrieval to streamline the collection process and save the organization weeks of processing time. • Implemented innovative and effective communication techniques that saved the company time and effort.• Assessed the organization’s current state of data collection and improvised new methods of collection and analysis that reduced the necessary manpower by 54% and the time taken by 71%. • Trained a six-person team on advanced data collection and analysis best practices to ensure technical proficiency on 8 systems. • Developed a system that reduced equipment loss and company waste by extending equipment lifecycles through proper care, maintenance, and accountability. • Managed over $100,000 of US Government equipment by establishing clear lines of communication between two teams, strictly adhering to well-established procedures, and achieving the company’s goal of eliminating under-utilized equipment.

Led a team of 12 personnel to provide 24/7 security for the presidential retreat and any VIPs onboard the facility. Facilitated relationships with other agencies to constantly improve techniques, refine the company’s mission, and offer better security for the President, First family, and guests. Served as an initiator of change by finding flaws and gaps in systems, identifying viable solutions, and implementing those solutions. • Identified and directed acquisition projects to obtain the necessary equipment to fill in the security gaps and ensure the safety of the installation and personnel.• Re-engineered the food delivery process by assessing the current method, analyzing alternatives to meet the desired goals, and selecting a more efficient process that reduced delivery time by 33% and improved morale for all 12 workers. • Planned and led a two week course of instruction for 10 new hires, training them for efficient use of available systems and resources to minimize waste and reach the company’s goals of maintaining a secure facility with zero security incidents. • Prioritized the company’s strategic mission of security by managing work rotations of twenty-four personnel twice a day, ensuring that each ongoing worker understood their roles, responsibility, and level of authority; ensuring the accountability and maintenance of over $1.3M of equipment; and making sure that workers knew how to properly align the resources and technology they were given to meet and exceed expected standards. • Learned advanced use of multiple technologies, best practices, and teamwork strategies in an 8-week course while developing relationships with two companies that would streamline current practices and strengthen established systems.

Excelled through 27 weeks of in-depth training in time management, project planning, discipline, organization, team management, leadership values, detailed report writing, observation and analyses, and establishment of standards and systems. Learned to work independently but understand and appreciate the overwhelming value of humility and teamwork. • Led a team of 60 personnel through 13 weeks of training on the history, mission, and resources available to the company, as well as learning the different components of the organization, their roles, and how to most effectively work together in austere environments.• Carefully listened to instructions, delegated tasks based on individuals’ known skill sets, and worked alongside team members to prioritize strategic goals and complete complex tasks in high stress situations under short time constraints.• Mastered how to set goals, identify the necessary resources to achieve those goals, communicate with other involved parties, and accomplish the goals in a timely manner.• Outperformed all 60 coworkers to earn a meritorious promotion and to be selected as their leader. • Analyzed complex situations, processed viable alternatives, and utilized tactful communication techniques to navigate through difficult encounters with a variety of personnel while maintaining high standards and staying within outlined code of conduct.