• Developed and now oversee an ISO27701 compliant Privacy Information Management System, enhancing data integrity and security protocols. • Successfully reduced data subject request response time by 40%, ensuring compliance with GDPR and CCPA through agile project management and stakeholder communication. • Led cross-functional teams in privacy projects, integrating Privacy by Design principles and cloud security, impacting over 1M users with a privacy-focused AI tool. • Act as the primary liaison for internal and external audits, fostering collaboration and accountability in privacy compliance and incident management. • Created and continuously update policies, ensuring alignment with legal requirements and training teams on privacy laws, data protection, and secure information storage. • Organized and executed Privacy Impact Assessments to identify and mitigate risks, utilizing documentation and reporting tools for enhanced privacy compliance. • Supported external audit on privacy program effectiveness, demonstrating leadership in privacy standards execution and innovation in user data protection. • Enhanced privacy compliance frameworks, leading to a 90% improvement in audit outcomes and zero non-compliance incidents for two consecutive years. • Performed data mapping and inventories for Privacy related information systems. • Prepared and maintained data protection program documentation, including records of processing activity (ROPA), data protection impact assessments (DPIA), and conduct periodic compliance assessments

• Partner with Global Information Security to develop, document and establish formal security policies,standards, procedures and guidelines to meet the security requirements of the organization• Identify and evaluate vulnerabilities, risks and problem/issues through risk assessments, facilitate anddevelop solutions with owners, and drive implementation of time bound remediation efforts• Support Information Security in making business decisions to support business and InformationTechnology risk integration• Develop in depth knowledge of business requirements to help balance Enterprise level risk• Maintain up to date knowledge of new vulnerabilities, risk and tools/techniques to help remediatesecurity threats• Make risk based judgments at an Enterprise level to balance security requirements with businessobjectives• Build GDPR and other privacy framework compliance into IT management programs and corporatepolicy• Assist business in performing Data Protection Impact assessments by reviewing proposed solutionsfor privacy risk and regulatory compliance• Develop relationship at all levels of the business to drive the policies and process into the enterpriseto build security awareness outside of Information Technology

· Evaluate and implement healthcare regulation security and privacy controls throughout the organization · Prepare and work with multiple internal teams and personnel to gather audit evidence within specified timelines· Assess and report identified internal controls compliance gaps, risk, and deficiencies and provide recommendations for improving the organization’s compliance· Present findings, advise technical team members, and create action plans for HIPAA control sets· Provide feedback and support to update and maintain audit process, policies, and procedures· Design, develop and publish internal program frameworks checklists and procedures· Create and maintained HIPAA compliance policies and procedures for company wide use· Demonstrate understanding of cloud technology: architecture, design, development, networking and operations· Maintain metrics of audit criteria for senior management visibility

• Managed complex contract negotiations to ensure efficiency between internal and external groups• Solved complex internal contracting and, provisioning, and procedural problems• Negotiated routine and complex Ordering Documents, Agreements and NDAs• Drafted and validated contract packages while maintaining compliance with internal business practices• Anticipated internal and external stop gaps and took action to ensure contracts are processed efficiently• Acted as liaison between various internal groups, such as Legal, Tax, RevRec, and Provisioning• Anticipated internal and external problems with contracts terms and initiated action to alleviate issues

• Help clients maintained U.S. Customs compliance through proper Claims maintenance and education• Investigate claims issues pertaining to Supplemental Duty bills and Liquidated Damages bills to instruct clients on best courses of action• Draft documents used to petition U.S. Customs Liquidated Damages bills. • Train new employees on the Import process• Act as a managing general agent for our sureties to keep businesses compliant with the multitude of government requirements for various import/export operations. • Generate useful Customs bond reports to support importer compliance and reduce surety risk.• Act as one point of contact for the administration of companies US Customs Bond to provideprofessional support and expertise through regulatory and logistics consulting services • Researched and Developed Risk Assessment of Anti-Dumping Investigations on current company clients to preserve low bond loss ratio.

• Researched State and Federal law to determine company wide compliance standards• Implemented company wide standards to meet PCI compliance needs• Worked with executives to develop procedures to maintain mandatory compliance standards

• Represented clients in matters involving child support, alimony, custody and divorce• Communicated verbally and in writing with clients, attorneys and other third parties• Negotiated settlements and judgments against adverse parties• Researched complex legal issues using Westlaw• Drafted motions and memoranda of law

• Demonstrated excellent customer service by addressing customer needs which led to a marketable increasein customer satisfaction based on company surveys, and resulted in a personal award for CustomerSatisfaction• Coordinated employee schedules while ensuring regulatory response times• Trained new employees and provided constructive feedback to store manager and trainees