Caleb Johnson Email & Phone Number

• Install and service authorized smart home technology and satellites in customer homes.
• Ensure on-time arrival to daily customer appointments.
• Provide exceptional customer service by educating customer on range of options available.
• Coordinate with manager and dispatcher for the purpose of completing service and work orders efficiently.
• Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
• Inform dispatcher and or manager the status of service to ensure appropriate action.

• Resolve product or service problems by clarifying the customer complaint; determining the root cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
• Prepare product and service reports by collecting and analyzing customer
• information
• Synchronize sales promotion activities, such as preparing merchandise displays and distribution of advertising copy materials while creating a Customer First environment through proper sales and backroom presentation.
• Calculated inventory and marked merchandise while referring to the specified price list.

Scottsdale, Arizona, US

Conducted routine manufacturing batch production record review in support of product release in accordance with specifications and SOPs.Executed walkthroughs of GMP areas documenting observations and areas of concern to support inspection readiness of the manufacturing facility and support areas.Assured all electronic and paper documentation, which.

Cork, Ireland, IE

Advanced and sustained purchasing strategies for subcategories of MROpurchases, communicating and implementing purchasing strategiesNegotiated, reviewed and maintained contracts on indirect material purchases for a wide variety of purchases including Capital Equipment, Industrial Gas,Welding Supplies, PPE, Tools and ConsumablesOperated E-purchasing tools.

Cork, Ireland, IE

Sandy Springs, Georgia, US

Managed all functions of a Jimmy John's restaurant to ensure customer service and high quality products were delivered and ensured restaurant profitability. Responsible for the successful execution of fast, accurate, sandwiches while on-boarding new team members to develop and grow a culture that focused on providing the world-class customer.

Sandy Springs, Georgia, US

Managed at eight different facilities, providing effective operations for the facilitiesDaily product preparation to ensure the highest quality of productOversaw day to day operations including employee management, operational, daily set up, service, customer complaints, cash and banking procedures

Sandy Springs, Georgia, US

Managed at eight different facilities, providing effective operations for the facilitiesDaily product preparation to ensure the highest quality of productOversaw day to day operations including employee management, operational, daily set up, service, customer complaints, cash and banking procedures

Milwaukee, WI, US

Performed standard laboratory testing procedures including sample collection and preparation using a scientific and statistical analysis to explore resultsProficient use of a variety of equipment including CNC Lathes, A CNC Milling Machine, SEM Electronic MicroscopePrepared chemical etchants for exploring grain structure for a variety of metals and.

Milwaukee, WI, US

Co-authored grant proposals for government funding for projectsPrepared metallographic samples for analysis