Caleb Jones Email and Phone Number

Kiltech Inc. is a controls company focused on optimization of chilled water systems. The role of Product and Operations Manager includes:- Technical Leadership: leading and managing research and development initiatives. Establishing the company's technical vision and development roadmap. Act as the bridge between end users, sales, and engineering. - Product Management: manage all features and components of the Kiltech's optimization product line. Develop standard processes for commissioning, quality control, maintenance, and integration. Developing product pricing and quoting tools. - Project Management: manage projects from the point of sale to final completion. Ensure the product is delivered as per specifications. Develop sequences of operations and design drawings.

As Customer Service Engineer, responsibilities included:- Project Engineering; developing sequences of operations, assisting in project management, creating controls points lists, coordinating with trades, on-site commissioning and testing of controls systems- Inside Sales; producing quotes, managing independent sales representatives, developing and giving sales presentations, managing a sales pipeline- Customer Support; managing existing customer base, handling incoming support calls, providing remote troubleshooting, pricing and coordinating service calls