Caleb Ling Email & Phone Number

Austin, TX, US

Houston, Texas, United States

-Created and implemented SQL-based stored procedures and reports, resulting in a 25% increase in data accuracy and a 15% increase in efficiency in data analysis and reporting processes-Successfully managed and coordinated Azure DevOps sprints and boards for a government contract lasting over 3 years, resulting in a 20% increase in efficiency and.

Waco, Texas Area

-Mentored new hires in opening and closing procedures to guarantee business excellence and efficiency-Delegated tasks to employees establishing clear standards and expectations of service quality

Waco, Texas Area

-Managed $4,500 in sales per night as cashier ensuring quick and efficient entry into facilities-Reduced nightly cleanup by an average of 10 minutes through a systematic approach

Hong Kong

-Designed 3 data visualization dashboards through Google Data Studio detailing over 10,000 order reports for the summer in order to analyze data for the most common plan combinations and determine the upcoming quarter’s marketing strategy-Identified 8 potential User Interface issues and worked with the Web/App Development team to optimize user.

Waco, Texas Area

-Actively monitored up to 45,000 devices’ WiFi statuses per day to mitigate connectivity issues and poor customer service and ensure a 99.5% success rate-Coached clients in connectivity issues and Baylor In-Game application, securing customer satisfaction and increasing application awareness and usage by 150%-Corresponded with team members, clients, and.

Houston, Texas Area

-Verified register counts and system counts matched as a keyholder, certifying accurate documentation and security of up to $5,000 cash-Increased sales and customer satisfaction by delivering excellent customer service, generating up to $2,000 in sales daily-Recognized as top weekly salesman for four weeks for exceeding personal and company target goals in.