Caleb Madison Email & Phone Number

Christiana, PA, US

Lancaster County, Pennsylvania, United States

Lancaster County, Pennsylvania, United States

West Chester, Pennsylvania, United States

• Designed and implemented strategic initiatives such as networking with clinicians and physicians at external inpatient and outpatient facilities, correction officers, and government officials that resulted in an.
• Designed and spearheaded expansion strategies, facilitating licensure to 5 additional counties in Pennsylvania
• Designed and implemented strategic initiatives including expanded offerings and incentives to members, resulting in reduced no-show rate of 15% in 1.5 years (industry average no-show rate is 42%)
• Act as the onsite expert in operations skills, being a resource for other counselors and clinical staff and conducting weekly counselor meetings
• Conduct financial and operational analysis to inform and develop new programs, lines of business, and growth opportunities
• Proactively and continuously serve member needs to build trusted member relationships

West Chester, Pennsylvania, United States

• Perform clinical evaluations and facilitate new member intake as an ASAM-certified counselor
• Lead 3-hour IOP group counseling sessions on recovery and sobriety
• Perform individual counseling sessions using strategies such as CBT and Advance Motivational Interviewing for individuals with substance abuse and co-occurring disorders such as anxiety, depression, and bipolar disorder
• Responsible for writing comprehensive DAP notes detailing therapy sessions

West Chester, Pennsylvania, United States

• Provide administrative assistance, analyze internal processes, and implement and manage programs to improve operations
• Monitor the appointment scheduling regularly to ensure that staffing needs are met
• Support new business development and business planning objectives by driving digital marketing, website development, and expanding business opportunities through networking and public speaking
• Support risk management processes to analyze potential risks to find, assess, and control threats to the company’s financial security
• Ensure compliance with procedures and the timely submission of billing data
• Approve and code invoices for payment

West Chester, Pennsylvania, United States

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Create, maintain, and enter information into databases.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, and maintaining documents.
• Schedule and confirm appointments for clients and counselors.