Caleb Malcolm Email & Phone Number

United States

Diligently inspects all parts for defects, wear patterns and evaluated as suspect in root cause failure analysis, then compiles data to compose a scope of repair via reverse engineering technology. Accurately measures, composes models, and efficiently draws prints needed any/all parts with SolidWorks program, including material of construction, accurate fits, finishes, and tolerances.Implements weekly production meetings that streamline communication on projects company wide, yielding a 20% increase in business over 1 year since initiation. Maintains self-initiated documentation system focused on efficiency and simplicity for the user, customer, and company.Provides advisory support and assistance to managerial teamPursues further education to stay up-to-date on the latest developments, trends, regulations in the market place and technologies.Revamped QA/QC protocols for entire machine shop, created standard operating procedures for each key company role, resulting in a 90% decrease in defective products.

Beaver Falls, Pennsylvania, United States

Combined both technical and managerial skills to mentor and train team for optimal developmentProvided superior customer service to customers to build trust and loyaltyAssisted in daily operations of the store, including the opening and closing processes, and managing the day-to-day financesShared responsibility for inventory and labor management of 20+ employees dailyPursued additional training in order to maximize my role as part of the team

Pittsburgh, Pennsylvania, United States

Achieved team management, evaluated, and trained new hiresAttended and lead daily team meetingsAnalyzed, recorded, and tracked customer trendsPromoted client services to an average of 200 customers daily, while personalizing clientpresentationsAttained customer satisfaction through outstanding customer service, and fosteredrelationships with follow ups

Kent, Ohio, United States

Created a positive guest experience by greeting and serving customersTook diligent orders and managed financial transactions through digital systemActed as an essential team member, by aiding the cooperative work environmentInstructed and mentored new employees in their trainings

Kent, Ohio, United States

Conducted rounds in Kent State University dorms and academic buildingsIdentified vulnerabilities and suspicions within the campus area Trained new employees how to correctly handle their jobDiffused difficult situations among studentsEnforced policies and regulations according to Kent State University code

East Liverpool, Ohio, United States

Organization of construction crew’s tools and materials in shopSkilled in fixing electrical/hardware changes in housesKnowledge working with a wide range of construction materials and equipment; familiarity with building processes, and following strict deadlinesWell informed in general carpentry, site preparation, concrete foundations, flooring, plumbing, roofing, framing, and demolition practicesProficient with related hand tools

Bachelor Of Science - Bs, Applied Engineering And Technology Management

High School Diploma

Activities and Societies: Marching Band Swimming Varsity Soccer