Caleb Mann Email and Phone Number

Directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness; training of employees in methods of cooking, preparation, plate presentation, portion and cost control and sanitation and cleanliness.

Assist the Executive Chef in the direction and oversight of all culinary operations including the preparation and production of all meals, food quality, presentation, compliance with all safety and sanitation standards, team member productivity and performance, as well as the implementation of company policies with regards to cost control procedures to help ensure profitability. Also, Help create and implement menu selections for special banquet themes and events based on current food trends. Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling.

Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Team Members.

• Assist Team Leader to execute department vision• Scheduling and Training of all Team Members• Acting Team Educator for the Seafood department along with ATL Duties• Execute accurate inventory procedures and count every FP – both solo and with TL• Delegation of daily tasks to Team Members with follow through with accountability• Review and forecast sales using Store Ops with dept. TL to game plan for upcoming sales• Daily review of SMORES to track movement and order accordingly• Knowledge of positive TM Counseling procedures• Follow department procedures for prepping, storing, rotating, and stocking product.• Knowledge of store policies and MSC Policy• Maintain accurate department signage and pricing.• Operate and sanitize all equipment in a safe and proper manner to meet Everclean standards• Give every customer immediate and undivided attention.

• Supervision up to 20 team members• Established staff schedules and assignments to cover peaks and lulls in customer inquiries.• Conducted daily walk-throughs to organize interior visual displays, including prices and game-related equipment.• Anticipated and prevented security and facility problems through careful supervision and tactful dispute resolution.• Handled daily heavy flow of paperwork and cooperated with the cash control departments.• Handled, investigated and resolved customer inquiries and complaints in a timely and empathetic manner.• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.• Conducted orientation sessions and organized on-the-job training for new hires.• Instructed team members on maintenance policies and procedures.• Responsible for receiving merchandise delivery and inventory management.• Completed and processed company paperwork.• Earned management trust by serving as the key holder