Caleb Morse Email & Phone Number

Provides leadership and planning for project execution by applying technical information knowledge to complete objectives and deliverables.Transitioned group to an Agile framework for project delivery and break/fix work.Developed the Jira Kanban environment and processes for tracking work and presenting work to management.Leads, negotiates, and verifies.

As part of the business support team I built and standardized our PowerBI reports for direct projects and research efforts.Assisted in managing a $15mm project portfolio with multiple project managers and leads.Utilize Earned Value Management and other management techniques to generate analysis of project statuses related to cost.Analyze finance and.

Managed and worked on project deadlines for external customers for security system network design. Designed and created accurate documentation and diagrams for physical security systems including iterative updates accommodating for customer expectations.Mentored and assisted with the training of new network staff and technologists in design procedures and.

Kept management up to date with ongoing progress of IT projects and problems.Managed the Netsuite Enterprise Resource Planning environment to allow for operational web sales including assigning and limiting access to different functions across the company.Led the Information Systems Team by delegating tasks, assigning weekly work, and keeping informed of.

Manage the design, oversight, and deployment of new hardware, software, business applications, and network environments. Communicating with clients to ensure new projects align with their business needs.Installation and configuration of new network equipment including switches, routers, firewalls, and wireless access points from vendors including Cisco.

Lubbock, Texas

Manage day to day activities and engineers in the Remote Operations Center and serve as an escalation point for technical issues and client facing issuesCollaborate with management and other Team Leads in the development and implementation of departmental processes, systems, and tools.Maintain communication between departments and management as well as.

Lubbock, TX

PC and server support including DNS/DHCP support, server administration, and email protocols.Provide support for network infrastructure involving networking protocols, enterprise level routing and switching as well as firewall and network security maintenance. Developed the process for trouble ticket handling, new hire documentation, and on call.

• Monitor and maintain the company's antivirus software, Exchange, Active Directory, MS Licensing, corporate phone system, PC and peripheral purchasing and maintenance, as well as other various duties.
• Support corporate servers, including setup backups and restores, patching, and monitoring.
• Responsible for network security administration, server administration, and other duties related to competencies associated with MCP/MCITP and Cisco certifications.

• Worked with the Enterprise Support Group to provide general tech support to the company.
• Tested and implemented a VPN and BYOD (Bring your own device) solution with Aruba access points to provide access to the corporate network securely.
• Operating and deploying SolarWinds LEM (Log & Event Manager) software to monitor corporate network activities to help identify and secure possible security threats.
• Conduct a survey of the network and servers to help ensure PCI compliance.

Portales NM

• Helping maintain Eastern New Mexico University’s website by providing constant updates through Dreamweaver.
• Graphic design and photo editing tailored for web compatibility.
• Helped oversee an entire website upgrade.
• Use of HTML, CSS, and JavaScript to edit and update the webpage.

Bachelor Of Science (B.S.), Management Information Systems, General

Bachelor Of Science (B.S.), Management Information Systems, General