⚫ Hardware and Software MaintenanceMaintained and troubleshot computer hardware, achieving a 95% resolution rate for issues related to desktops, laptops, and peripherals (printers, scanners, projectors).⚫ User SupportProvided technical assistance to teachers, students, and staff, resulting in a 30% decrease in reported IT-related issues.⚫ Network ManagementManaged and maintained the school's local area network (LAN) and Wi-Fi network, ensuring 99% uptime for seamless connectivity.⚫ Classroom Technology SupportAssisted teachers in utilizing classroom technology, enhancing instructional effectiveness and increasing engagement by 40%.⚫ Inventory ManagementMaintained an accurate inventory of IT equipment and software licenses, reducing lost equipment incidents by 25%.⚫ Security and ComplianceImplemented security measures that decreased security incidents by 50%, protecting the school's digital assets and sensitive information.⚫ Training and WorkshopsConducted training sessions for teachers and staff, resulting in a 60% improvement in technology utilization in the classroom.⚫ Hardware Repairs and UpgradesPerformed hardware repairs or coordinated repairs with external vendors, reducing downtime by 20%.⚫ Emergency ResponsePrepared to respond to IT emergencies, achieving a 90% success rate in resolving network outages or system failures swiftly.⚫ Data EntryAccurately entered examination results into the designated record-keeping system, ensuring a 100% accuracy rate.⚫ Grade CalculationCalculated final grades based on examination results, assignments, and assessments, streamlining the process and reducing errors by 15%.⚫ Data AnalysisUtilized examination records for data analysis, identifying performance trends that led to targeted interventions and a 20% improvement in student outcomes.⚫ Automation for PTCImplemented automation to track student performance during Parent Teacher Conferences (PTC), improving communication efficiency by 35%

⚫ ETL Pipeline DevelopmentDeveloped an ETL pipeline that streamlined data ingestion and processing for analysts, reducing data processing time by 40%.⚫ Data Analysis and VisualizationAnalyzed and visualized large datasets to uncover key insights, leading to a 25% increase in actionable insights for institutional strategies.⚫ Data Governance Tool DevelopmentCreated a data governance tool to manage and control the organization’s data assets, ensuring 99% accuracy, consistency, and security of data.⚫ Cross-Functional CollaborationCollaborated with cross-functional teams to identify business problems and develop tailored data solutions, resulting in a 30% improvement in project delivery timelines.⚫ Data Quality AssuranceEnsured data quality, accuracy, and consistency across all datasets, achieving a 95% data integrity rate.⚫ Performance OptimizationOptimized database queries and processes, improving data retrieval speeds by 50%, enhancing overall system performance.⚫ Data WarehousingDesigned and implemented a robust data warehousing solution that consolidated data from multiple sources, enabling comprehensive reporting and analysis.⚫ Machine Learning IntegrationCollaborated with data scientists to integrate machine learning models into data pipelines, increasing predictive analytics capabilities by 20%.⚫ Documentation and TrainingDeveloped thorough documentation and conducted training sessions for team members on data tools and best practices, enhancing team efficiency by 15%.⚫ Monitoring and MaintenanceEstablished monitoring systems for data pipelines, reducing downtime by 25% and ensuring continuous data availability.