Seasoned Cleaning Operations Manager and customer service expert.Summary:Results-driven cleaning operations manager with extensive experience in delivering exceptional customer service, ensuring impeccable cleaning and hygiene standards, and driving customer retention. Proven track record of effectively managing cleaning operations, waste management operations, labor, and payroll. Skilled in:- Cleaning Operations Management- Customer Service & Retention- Hygiene & Quality Control- Deep Cleaning & Specialized Cleaning Solutions- Contract Cleaning Management- Waste management operations - Labor Management & Payroll administration Key Strengths:- Excellent customer service and relations- Effective cleaning management - Strong labor management and payroll administration- Expertise in contract cleaning, deep cleaning, specialized cleaning and waste management experience.- Proven customer retention strategies- Adherence to highest hygiene standards.
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Operations ManagerLivclean Jan 2024 - Oct 2024South Africa• Managed cleaning operations, conducted site inspections, and ensured customer retention at LIVClean in South Africa.• Oversaw payroll, managed absenteeism, and integrated revenue streams to optimize operational efficiency.• Implemented KPIs, conducted site visits, and fostered employee engagement to drive team performance. -
Area Manager Intergrated Cleaning DivisionSanitech A Division Of Waco Africa Feb 2021 - Dec 2023Durban, Kwazulu-Natal, South Africa• Managed cleaning operations, ensuring high standards of cleanliness and hygiene across multiple sites in Durban, KwaZulu-Natal, South Africa.• Conducted site cleaning inspections to maintain quality control and adherence to Health & Safety standards.• Implemented employee training programs focused on Health & Safety standards to enhance staff performance and operational efficiency. -
Operations ManagerAverda Dec 2006 - Dec 2019Durban Metropolitan Area• Enhanced organizational processes at Averda to boost quality, productivity, and efficiency.• Established strategic partnerships with key organizations to drive business growth.• Presented monthly KPIs to clients, ensuring transparency and accountability. -
ManagerMcdonald'S Oct 1999 - Nov 2006Durban Metropolitan Area• Managed shift operations, cash handling, and stock control at McDonald's in Durban Metropolitan Area.• Provided exceptional customer care, trained and motivated staff, and ensured food safety and store cleanliness.• Handled administration and reporting duties to maintain smooth operations.
Caleb Naidoo Education Details
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Red Learning SolutionsMdp (Personal Mastery And People Management) -
Meirc Training And ConsultingFinance For Non-Finance Professionals
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Kuvimbika Holdings GroupLandfill Diversion And Waste Seperation
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Institute Of Waste Management Of Southern AfricaWaste Management Training Programme
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Icp – Supervisor Development / Risk AssessmentSupervisor Development / Risk Assessment
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Mcdonald`S S.AProfessional Diploma In Bsm
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Stanmore Secondary School
Frequently Asked Questions about Caleb Naidoo
What is Caleb Naidoo's role at the current company?
Caleb Naidoo's current role is Operations Manager | Cleaning Operations, on-site waste management, Customer Retention.
What schools did Caleb Naidoo attend?
Caleb Naidoo attended University Of Kwazulu-Natal, Red Learning Solutions, Meirc Training And Consulting, Kuvimbika Holdings Group, Institute Of Waste Management Of Southern Africa, Icp – Supervisor Development / Risk Assessment, Mcdonald`s S.a, Stanmore Secondary School.
Not the Caleb Naidoo you were looking for?
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Caleb Naidoo
Student At University Of Kwazulu-Natal, Degree Completed In Medical Science. Currently In 2Nd Year OptometryDurban -
Caleb Naidoo
Technical Support Engineer | Business & Operations Support | Product & System Specialist | Aml & Risk | Data Analysis | Software | Business Analytics | Sql | Powerbi | Kibana |Durban -
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