Caleb Penn Email & Phone Number

In my role I oversee the maintenance, operation and improvements of Valve's HQ, which totals 216K sq ft of Class A office space in downtown Bellevue. In addition to HQ, I manage and maintain two company apartments and support a light manufacturing facility.-Propose, plan and execute CapEx and OpEx projects for the built environment-Coordinate strategic initiatives related to the operations of the facility -Oversee construction activities for any TI's or small projects-Conduct initial review of contracts and leases related to the office space and apartments-Onboard and manage vendors performing services for the office space-Receive reports and manage responses to physical security incidents

Seattle, Washington

As the Assistant Facilities Manager at Zillow Group HQ, I assist in the strategic operations and systems of 307,000 sq ft of class A office space. I directly oversee three FTE’s as well as operational vendor teams of 10 or more employees (pantry, porters). The needs of the tech world change quickly, and I’ve focused on being the person to develop and implement that change in the built environment.-Coordinate the daily work and development of my direct reports.-Strategic oversight of Janitorial and Pantry programs at HQ. Combined contracts in excess of $4 mil annually.-Act as PM for small and specialized remodels of existing floors.-Support PM and upper management on large, new floor builds.-Develop, manage and oversee changes/adds to HVAC system.-Liaison with building management to create systems and manage shared processes.-Oversee/conduct and onboard operational vendors.-Work across orgs on special projects, as well as subsets of larger projects.-Basic oversight of Vancouver, BC office

Seattle

I oversee a small team that focuses on the 'environment' at Zillow HQ (240,000sq ft) as well as supporting the Ops and Projects team as needed.Daily responsibilities include;-Develop and implement systems that pertain to maintenance needs (carpet cleaning, chair cleaning etc)-Act as PM for small changes and remodels in the office. This includes common areas and conference rooms.-Vendor management: Conduct RFP's as needed, oversee and execute any agreements that are in place regarding vendors under my supervision.-Oversee and maintain HVAC care and response for end users in conjunction with property management. Includes rebalancing efforts, adds and changes to design and interaction with end users.-Support employee in management of the pantry program (In excess of $1 million annually)-Support employee in management, development and execution of internal end user events (In excess of 600k annually)-Provide budget input for maintenance and small project needs.-Work with other supervisors on team needs across the org.-Interact with building management for any Zillow needs.-Oversee the Vancouver, BC office. This includes small projects and basic Ops support.-Cleanliness Program Management, coordinate porter vendor (Flagship) in the execution of all contract obligations at all sites where vendor is present.

Seattle

I'm part of the awesome Facilities team at Zillow Group HQ in Seattle, WA. Day to day I could be doing anything but my primary duty sets are as follows;-Event coordination, -Receive requests and work with the internal client to ensure all needs are met for an event. -Maintain tickets that pertain to events. -Coordinate with building management to ensure the needs of the event set up are met. -Provide on site support until Go time to see that the event goes off well.-Caterer point of contact. -Work along with the Front Desk Coordinator to schedule and select caterers for all office events. -Review and improve day of service for End of Month lunches (we serve 1200 employees twice a month on 5 floors, simultaneously) -Assist in vendor and menu selection pertaining to caterers. -Oversee Janitorial relationship, -Direct and coordinate day porters during business hours. -Execute weekly walkthroughs with building management to ensure contract is being met by night crew. -Review and approve all spend associated with this contract. -Select and maintain any vendors associated with office cleanliness -Schedule and oversee site visits of potential vendors. -Maintain selected vendor relationships. -Review and approve all PO's and Invoices associated with the vendor.-Admin Liaison, -Act as point of contact for the Admin/Exec Assistant community. -Assist with creative problem solving for unique situations.-Project Management, -Act as PM for small, internal projects as assigned by my FM. -Develop and implement systems and procedures associated with areas under my purview.

Day to day duties include:-Create project scope, budget and timelines for approved Facility projects, capital improvementsand office openings. Monitor progress, prepare and distribute reports.-Work with other Department Heads on cross departmental issues and small scale projects.Schedule meetings necessary for facility projects, represent my departments at all other meetings.-Vendor relations, scheduling, and approval of invoices. Review all work performed by contractors.Examine and adjust service agreements. -Coordinate and organize employee transfers, department moves within existing facilities,maintain company apartments and corresponding calendars.-Track and report spending associated with building operations as well as capital improvementsand facility projects.-Direct policy and structure in the Fulfillment and Facility departments in Seattle and NYC.-Maintain ticket request system related to facilities and handle small day to day facility fixes andissues.-Execute general office management duties under the Facilities Maintenance Manager title.-Maintain and manage operational inventories. Supply Ordering.-Order, store and provide employees with ergonomic, medically specific furniture and accessories.-Demonstrate ongoing flexibility and adaptation to changing needs of the company.

Seattle, Wa

The foundation of my job was to ensure that everyone, in every department at every location had what they needed to do their job. That spanned from building offices for them to work in, to ordering equipment and supplies for daily tasks. In addition to the facilities, I also oversaw the printing and shipping department.My responsibilities included, but were not limited to:-Project manage large and small projects related to builds and retrofits.-Establish and maintain vendor and landlord relationships.-Check inventory of and order operational supplies.-Maintain and enforce company policies at all locations as they relate to facilities and printing.-Approve all invoices related to facilities for all locations.-Represent my departments at any necessary meetings.-Maintain company apartments (SEA, CHI, NYC, Edinburgh UK)-Basic building systems repairs and improvements.-Create, implement and maintain security and safety procedures.Achievements; -Project Managing the first, robust operational office expansion in NYC and seeing the job through to completion. -Low voltage retrofit of both HQ building with no disruption to 24/7 coverage.-Project manager for new HQ building for Dev team.-Project manager for new Chicago sales office and apartment acquisition/set up.-Creating the event supplies tracking system.-Creating and implementing the supplies inventory system.-Tripling our printing capabilities.-Securing an office expansion resulting in a tripling of previous storage abilities in the Fulfillment Dept.-Maintaining and instituting procedures and protocols at the foreign office in the UK.-Creating inter departmental communication procedures and cross training programs.