Caleb Sailor Email & Phone Number

Account Manager (Michigan & NW Ohio) for Professional Medical Supply, a full service medical supply company specializing in improving patient care, saving time and reducing costs for long term care facilities throughout the country. Family owned and operated since 1968

Managed the Michigan territory with an annual quota around $2.5 million. Promoted Invacare products and programs to long-term care facilities and VA customers within the territory. Sought to maintain as well as gain formulary position in all accounts. • Facilitated increased revenue and growth in a long vacant and challenging territory and continued to strengthen company presence and revenue. • Quickly built strong relationships with regional and national distribution partners.• Swiftly toured the territory and both re-built as well as discovered customer relationships.• Excelled at penetrating into and building relationships within complex organizations such as corporate and government accounts.• Established strategic plans for assigned accounts to ensure product portfolio holds the majority market share.• Coordinated and applauded for effectiveness of collaborative efforts with Regional Management, Corporate Accounts team and Marketing team to apply a sandwich approach to sales growth and relationship development within larger regional and national chains. • Participated/led product evaluations, installations, education and in-services.• Excelled in CRM platform utilization to manage opportunities and build strong pipeline.• Applied 8-step sales process to close opportunities. • Consistently met/exceeded performance objectives, including strong quota performance in 2 out of 3 years, with the exception of a down year due to Covid-19.• Regarded as a leader on my team in both CRM utilization and in-service activities. • Received award for Leadership and CRM management in 2018.• Conducted all business transactions and activities with the highest integrity

Jackson, Michigan

• Conducted customer care/follow-up calls.• Managed and liaised various marketing initiatives (web design, advertisement, sponsorship, branding, etc.)• Assisted support department with troubleshooting, data entry, and data verification.• Coordinated the involvement of appropriate product specialists to assist with sales opportunities (demonstration, training, installation, etc.)• Conducted all business activities with the highest integrity.

Jackson, Michigan Area

• Inside Sales and Customer Service• Cashier, merchandising, stocking, cleaning, propane distribution, product assembly, freight and receiving operations• Dispute resolution, product returns and credits• Offsite delivery services.