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Caleb Samuel is listed as M365 Administrator | exchange admin | Cloud solutions | An enthusiastic and competent IT Professional with over several years experience in Information Technology. at Vennote Technologies Limited, based in Lagos Mainland, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Caleb Samuel.
Caleb Samuel previously worked as Information Technology Administrator at Vennote Technologies Limited and 365 Admin at Freelance (Self Employed). Caleb Samuel holds Bachelor Of Agriculture-B.Agric, Agricultural Economics,Extension And Rural Development from Imo State University.
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I have a strong foundation in the IT field with several years of experience. I am knowledgeable in M365, exchange platform, cloud computing, and IT infrastructure. I consistently maintained a 98% customer satisfaction rate by providing timely and effective technical assistance, resolving complex issues, and offering clear and user-friendly solutions, which contributed to improved customer loyalty and retention.
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Lagos State, Nigeria
providing customers with assistance in a timely manner. Services include hardware, software and network defects. Analyze the client’s request and try to attend to it quickly and accurately. provides assistance to IT issues and disruptions. diagnosing problems and performing troubleshooting activities. Provide technical support to end-users for computer.
Nigeria
Train junior engineers, and technical lead in Troubleshooting escalated cases such as Outlook application, OneDrive, 365 applications, and account setup. Manage risks and adhere to process, to ensure a reliable and controlled IT service delivery. Liaise with internal customers to ensure that business requirements of the application are fulfilled..
Nigeria
Troubleshoot on M365 software, level 2 line of support, technical lead, and train junior engineers in troubleshooting. oversees the technical aspects of a software team by making architectural and design decisions, guiding team members in technical matters, and supervising system modifications. Some key job responsibilities of a tech lead include.
Lagos, Nigeria
Manage escalated cases and carry out research to resolve them.
Nigeria
Nigeria
i am innovative, i am open to new ideas
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Caleb Samuel works for Vennote Technologies Limited.
Caleb Samuel is listed as M365 Administrator | exchange admin | Cloud solutions | An enthusiastic and competent IT Professional with over several years experience in Information Technology. at Vennote Technologies Limited.
Caleb Samuel is based in Lagos Mainland, Lagos State, Nigeria while working with Vennote Technologies Limited.
Caleb Samuel has worked for Vennote Technologies Limited, Freelance (Self Employed), Tek Experts, Sametec Coporate Ventures, and Self Employed.
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Caleb Samuel holds Bachelor Of Agriculture-B.Agric, Agricultural Economics,Extension And Rural Development from Imo State University.
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