Information Technology Administrator
Currentproviding customers with assistance in a timely manner. Services include hardware, software and network defects. Analyze the client’s request and try to attend to it quickly and accurately. provides assistance to IT issues and disruptions. diagnosing problems and performing troubleshooting activities. Provide technical support to end-users for computer hardware, software, and/or network related problems. Active Directory, Technical Support, Troubleshooting, Windows 10, Computer Hardware, Microsoft Endpoint Configuration Manager and Networking. Active Directory, Technical Support, Troubleshooting, Windows 10, Computer Hardware, Microsoft Endpoint Configuration Manager and Networking. Assists client day-to-day functionality and efficiency, Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices, Configures, installs and maintains complex software systemsIdentifies, manage and resolve issues in a timely manner, Manages projects successfully on time and within budget, Responds to customer requests effectively and communicates with them to address issuesUpdate users information in an organizational system, update users access for given IT applications for new and current employees.
