Caleb Schaffer Email & Phone Number

KY Department of Insurance Life, Property, and Casualty Licensed. Help people and businesses lower their total cost of insurance. Create and navigate quotes with people in businesses over the phone, virtually, and in-person

KY Department of Insurance Property and Casualty Licensed. Provide customer service using Sales Force to address customers' questions and concerns. Help customers obtain the best Insurance coverage for themselves and their families based on price and coverage. Collaborate with teammates to provide the best service to customers and provide effective scheduling of appointments.

Sold recurring and one-time pest services to residential and commercial clients. Completed business management and operational activities such as client care, damage inspections, chemical treatments, service requests, product inventory, annual service reports, and serviced equipment. Used Tech Routes and Pest Routes for customer relationship management and daily appointments. Kentucky Department of Agriculture Division of Environmental Services Certified.

Used Sales Force for customer relations management. Effectively coordinated social media campaigns to increase awareness of Mary Henry State Farm Agency on LinkedIn and Facebook. Averaged 50 outbound calls eaclients'o inform clients of new opportunities and address client's concerns. Scheduled more than 50 annual review appointments to assist Sales Agents in retaining experienced customers and connecting with new customers. Collaborated with Sales Agents to provide exceptional service to customers.