Caleb Shepherd Email & Phone Number

Opelika, AL, US

Cedar City, Utah, United States

• Built relationships with vendors to negotiate ideal terms for purchases.
• Evaluated internal needs and developed plans for maintaining optimalsupply levels.
• Addressed and resolved technical and operational concerns byworking with stakeholders.
• Evaluated and improved accuracy and completeness of financialrecords.

Omaha, Nebraska, United States

• Collaborated with the ServiceNow team to ensure the solutions developed will deliver value and improve the quality of the software.
• Defined tasks and provided final estimates for User Stories.
• Attended and participated in all Scrum ceremonies.
• Validated business requirements and translated them into technical design documents.
• Analyzed user requirements, procedures, and problems to automate processing or to enhance existing systems.
• Designed, developed, tested and implemented new and support of existing, functions and applications within ServiceNow.

Cedar City, Utah, United States

• Managed order information, fulfilling and logging client's orders using proprietary software.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Divided and categorized cargo received and redirected orders in response to customer requests.
• Maintained established levels of goods based on forecasts and demand to fulfill orders on-time.
• Oversaw and motivated team members in warehouse to increase efficiency more than 20%.

• Managed training of over 10 students per day.
• Planned and prepared individual music lessons to support studentneeds.
• Explained music theory, aural skills, and fundamental concepts to teachstudents to understand, analyze, perform and create music.
• Instructed students in musical theory principles.
• Oversaw student progress by reviewing performance utilizingquantifiable metrics.
• Instructed students from beginner to intermediate in playing stringedinstruments, reading sheet music, and general music appreciation.

Auburn, Alabama, United States

• Provided recommendations and implemented problem-solving strategies.
• Correcting documentation erroneous data, creating efficiency, and adapting to changes in workflows.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Performed data entry and completed proper sales documentation.

West Point, Georgia, United States

• Configured identification badges & managed security access permissions.
• Responded to support requests from end users and patiently walked individuals through tasks.
• Broke down and evaluated user problems, using personal expertise and probing questions.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Coordinated relocation services to ensure smooth transitions.