Caleb Smith Email & Phone Number

Denver

Denver, Colorado, United States

Littleton, CO

• Consistently surpassed service and tire sales goal by 10% monthly
• Recognized for achieving highest growth for the region
• Helped leaders problem solve, identify alternate solutions, and better execute best practices
• Run operations of front shop: quoting, selling, staffing, bill paying, customer engagement
• Assist in the daily operation of the store: paying bills, directing technicians on tickets, ensuring smooth work flow, solving difficult issues on and off vehicles

• Strategically run $3.6 million department to raise sales on average 7% above district each month
• Assist in the daily operation of the store, training, and coaching of associates
• Analyze trends alongside business partners who influence merchandise selections that better meet our customers’ needs
• Drive loyalty and satisfaction by delivering exceptional service to thousands of customers per day
• Resolve customer issues throughout store to ensure a smooth shopping environment

Fort Collins, Colorado Area

• Lead role on gathering and processing all 100+ hourly employee timesheets to ensure they are paid on time
• Created, maintained, and tracked Excel spreadsheet for CEMML’s 300+ seasonal new hires’ employment process
• Accurately audited and solved discrepancies in annual raise letters for 400 salaried employees

Fort Collins, Colorado Area

-High quality customer service: maintain and improve guest relationships, phone etiquette.-Respond quickly to guest concerns; empowered to make financial decisions.-Maintain confidentiality for all guests.