Caleb Thompson Email & Phone Number

Chapel Hill, NC, US

Brentford, Middlesex, GB

Brentford, Middlesex, GB

• Led a large data normalization initiative with senior OBU leadership, standardizing practices and reducing data discrepancies.
• Spearheaded the implementation of automatic user provisioning through IAM and SailPoint for Snowflake and Tableau, orchestrating integrations, enhancing access management efficiency, and reducing manual provisioning.
• Directed the transition of the OBU from Tableau Server to Tableau Cloud, managing a multi-phase migration that enhanced scalability and performance.
• Championed cross-functional coordination and execution of commercial analytics for the market launch of Ojjaara, capturing a notable market share within the first quarter post-launch.
• Supported the strategic management of the US Commercial Oncology data portfolio, optimizing service delivery to over 300 employees and maintaining a high reporting availability rate.
• Uncovered insightful sales analytics at national, regional, and customer levels, contributing to a significant surge in sales performance.

Morrisville, North Carolina, US

• Developed a strategic automation framework, saving 9 FTEs by reducing a 10-hour internal standard report process to just 10 minutes for 12 developers.
• Architected a scalable permission system, achieving a 90% reduction in Tableau server admin time and enhancing overall system efficiency.
• Led quality improvement initiatives, reducing bug tickets by 25% month over month through effective collaboration with QA and the implementation of a developer review process.
• Innovated KPI development, creating over 50 new and insightful KPIs by working cross-departmentally and designing succinct storyboards and wireframes.
• Demonstrated leadership in strategic planning and execution, ensuring the alignment of business intelligence initiatives with organizational goals.

Dublin, IE

• Led enterprise-wide initiatives to enhance data quality by 25%, achieving $1.2M in annual savings through the creation, maintenance, and enhancement of a SQL data quality tool.
• Directed process optimization efforts, reducing runtime for multiple SQL jobs by over 50% (saving 1,000+ hours annually) through strategic iterative refactoring.
• Implemented a proactive quality control program, decreasing hotfix occurrences by 50% via an automated SQL preprocessing system designed to catch data anomalies.
• Championed user retention strategies, achieving 100% user retention and saving 200+ user hours by automating previously manual processes.
• Drove operational efficiencies, saving over 1 developer FTE and significantly improving data extract quality by transitioning refreshes into a data orchestration tool.
• Innovated financial operations, generating 0.3 finance FTE by developing an enterprise-ready Tableau Extension, enabling advanced web application functionality.

Woonsocket, RI, US

• Played a pivotal role in achieving a 15% annual revenue growth by creating a tailored nurse-specific workflow dashboard.
• Automated over 2 FTEs worth of reporting by developing a self-service reporting platform for engagement and clinical staff.
• Enhanced operational efficiency by 20% through the integration of the sales pipeline into the legacy staffing model.
• Elevated operational KPI reporting, significantly improving the management of a $57 billion specialty pharmacy division.
• Officially recognized on 12 occasions for excellence in collaboration, innovation, integrity, and accountability.
• Formulated cross-functional initiatives and influenced decision-making among non-analytical business audiences.

Hot Springs, Arkansas, US

• Designed and implemented data-driven analytics that resulted in a 150% increase in member retention rates through tailored promotional strategies.
• Led process improvements that significantly boosted enrollment records for the online wagering platform, Oaklawn Anywhere.
• Provided detailed cohort analytics, further enhancing member retention through customized promotions.
• Enhanced the use of ArcGIS to strategically target future promotions in areas with weak enrollment, driving improved engagement.
• Leveraged SQL Server Reporting Services (SSRS) and Transact-SQL (T-SQL) for robust data analysis and reporting, ensuring actionable insights for strategic decision-making.

Bachelor Of Arts - Ba, Economics

Master Of Science - Ms, Quantitative Economics And Econometrics