Caleb Wix Email & Phone Number

Received incoming calls, assisted techs, while also dispatching field technicians across the entire nation.Trained new employees on all job associated tasks, company policies and escalation procedures.Provided internal suggestions which were used to advance efficiency within the company.Customer satisfaction is always first, and is shown though the ability.

Create and add mail enabled user accounts to Distribution / Security groups.Create, add, and modify user home directories and groups with appropriate permissions.Create new exchange public folders and assign appropriate permissions.Create and modify shared mailboxes.Create, modify, and rebuild user’s profiles.Assign permissions to allow users access to the.

Aid all students and faculty with any required tasks, while also assisting with all school related events. Maintain cleanliness of classrooms, computer labs, eating, and break areas.

Displayed self-determination and ability to overcome the harsh work environment for a grinder.Performed laborer duties on grinding teams in time-sensitive projects.

Responsibilities were to test, troubleshoot, diagnose, prioritize incoming service requests, and perform maintenance on many different computer information systems within the Army.Displayed technical hardware and software knowledge and expertise to resolve problems on computers, LAN and WAN networking systems, workstations, routers, switches, and.