Caleb Wuertenberg Email & Phone Number

Remote

•Assist with all functions relating to processing and distributing monthly pre-bills.•Assist with initiating and implementing of all aspects of the monthly client billing process.•Communicate with attorneys, clients or staff to address billing questions, as needed.•Maintain contact with attorneys, staff, and clients and observes confidentiality of client and firm matters.

Hazelwood, Mo

-Maintain and organize a territory of multiple Distribution Sales Representatives.-Process Orthopedic surgical sets and implant orders.-Handle inbound calls and emails from external and internal customers.-Process and work billing and restock orders for a territory of Sales Representatives.

Hazelwood, Missouri

• Maintains and organizes multiple reports for area branches for processing orders.• Supports team in the development and training of new hires.• Respond to internal and external customer in a timely & professional manner.• Drive compliance in accordance with the organization's policies and applicable laws.

Maryland Heights, Missouri

• Manage a team of 4 IT & digital Customer Service Representatives.• Handle inbound customer calls regarding IT, digital, and print support issues• Processes orders and cancellations for customers• Encourage current customers to partake in subscription renewals and up sales. • Received awards for “Shortest Call Times” and “Second Highest Sales” during employment with Elsevier

Brentwood, Missouri

• Manage a team of 8 employees• Assist consumers with their IT issues and develop a well rounded solution• Communicate with a variety of consumers• Handle money transactions through-out the store

Fenton, Missouri

• Direct assistant to lead sales managers in the St. Louis office• Coordinated interview times with prospective employees• Scheduled client visits and client meetings• Maintained client files and sales numbers