Caleb Wuertenberg Email & Phone Number

Remote

• Assist with all functions relating to processing and distributing monthly pre-bills.
• Assist with initiating and implementing of all aspects of the monthly client billing process.
• Communicate with attorneys, clients or staff to address billing questions, as needed.
• Maintain contact with attorneys, staff, and clients and observes confidentiality of client and firm matters.

Hazelwood, MO

-Maintain and organize a territory of multiple Distribution Sales Representatives.-Process Orthopedic surgical sets and implant orders.-Handle inbound calls and emails from external and internal customers.-Process and work billing and restock orders for a territory of Sales Representatives.

Hazelwood, Missouri

• Maintains and organizes multiple reports for area branches for processing orders.
• Supports team in the development and training of new hires.
• Respond to internal and external customer in a timely & professional manner.
• Drive compliance in accordance with the organization's policies and applicable laws.

Maryland Heights, Missouri

• Manage a team of 4 IT & digital Customer Service Representatives.
• Handle inbound customer calls regarding IT, digital, and print support issues
• Processes orders and cancellations for customers
• Encourage current customers to partake in subscription renewals and up sales.
• Received awards for “Shortest Call Times” and “Second Highest Sales” during employment with Elsevier

Brentwood, Missouri

• Manage a team of 8 employees
• Assist consumers with their IT issues and develop a well rounded solution
• Communicate with a variety of consumers
• Handle money transactions through-out the store

Fenton, Missouri

• Direct assistant to lead sales managers in the St. Louis office
• Coordinated interview times with prospective employees
• Scheduled client visits and client meetings
• Maintained client files and sales numbers