responsible for maintaining cleanliness in the game room area, providing excellent customer service, and ensuring an enjoyable experience for our patrons

Role DescriptionAssist with event preparation including but not limited to managing event registrations, email communication, assembling gift bags, assembling event guides, preparing other event materials and moreAssist with the completion and management of special projects including admit mailers, counselor event materials, high school counselor gift boxes and moreBe willing to answer inbound calls and text messages professionallyAssist with Orientation events preparation including building meaningful relationships with incoming studentsBe willing to attend additional events as they ariseBe willing to help create new events as neededAssist with daily tasks of the Admissions OfficeAssist with Customer Service at the Front DeskBe willing to be trained to give Daily ToursInteract with tour guests and familiesAssist with answering phonesOther office duties as assigned

Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.; Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.;Provides prompt and efficient responses to Customers at all times.; Responds to Customer Service calls immediately.; Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.Represents and supports the Company brand at all times.Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.Maintains a professional appearance and adheres to the Company's dress code at all times.Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.+ Other duties.