Caleb Clapp Email & Phone Number

Lead and coordinate community initiatives for one of Whatcom County's largest condominium owners associations. This volunteer position requires meeting facilitation, contract negotiation, project management, conflict mediation, organizational improvement, and community service.

Determine operational and reserve account policy for one of Whatcom County's largest condominium owners associations. This volunteer position requires budget monitoring, project evaluation, and cost reporting with the assistance of a third party CPA. Additionally, the role of a board member requires meeting facilitation, contract negotiation, project management, conflict mediation, organizational improvement, and community service.

San Mateo, California, Us

Conversica’s lead engagement software bridges the gap between marketing and sales by improving the quality of leads assigned to reps, so they can focus on selling and closing qualified buyers. Using artificial intelligence, this industry-leading platform communicates in natural, two-way email conversations with leads, interprets each email response, and alerts sales reps when a lead’s interest changes to intent to buy. • Lead integration, configuration and onboarding of Conversica software with new customers• Support salespeople during sales cycle including technical demos, answering technical questions and solution design• Provide ongoing technical support to existing customers

Bellingham, Washington, Us

Project-based support position focused on improving service offerings under management of MBA department administration and instructors.• Supported MBA program marketing efforts at informational events and career fairs• Configured and implemented project management and collaboration software to improve capstone project communication and support scrum task framework• Coached undergraduate students in career preparation course

Bellingham, Washington, Us

Grant funded employment with the Student Outreach Services department focused on normalizing support seeking behavior in the academic student body. Work consisted of research, analysis, marketing, consulting, and project coordination.• Coordinated promotional marketing campaign project including designers, manufactures, distribution channels and multiple departmental stakeholders• Contributed to university culture change research, development, and solution implementation• Developed analytical reports from multiple sources requiring data normalization, using excel pivot tables, and preparing standardized charts

Bellingham, Washington, Us

Developed software in a technology department which required individuals to analyze, program, and implement custom business applications. Projects relied on developer to identify process optimization opportunities and integrate user validated requirements into solutions to ensure business alignment.• Coordinated projects, provided business value analysis, tracked progress, and presented status updates to management• Analyzed development project requirements using interviews, prototyping, process documents, surveys, committee evaluation, and customized visual diagrams• Programmed software applications according to internal standards that integrated with existing application suite and database structure

Bellingham, Washington, Us

Examined software solutions of a project controls support team that specialized in improving productivity through proprietary software. • Programmed and supported embeddable code that standardized menu design throughout existing application suite• Documented database structure into Entity Relationship Diagrams by manually reverse engineering internally developed applications• Learned development languages when necessary to meet project requirements

Bellingham, Washington, Us

Assisted coordination of weekly club meetings, outreach activities, and ordered the pizza.

Bellingham, Washington, Us

Faculty selected team of students tasked with representing and cultivating college of business and economics’ MIS department. • Facilitated recruitment subcommittee event planning project • Participated on team creating transferable documentation handbook• Structured new member training and mentorship programs

Bellingham, Washington, Us

Student club organization consisting of two auditioned performance groups, a non-auditioned community performance group, and a board of elected officers selected from club membership. Weekly board meetings addressed administrative policy adherence, cash flows, event coordination, and inter-group tensions.• Motivated officers to achieve organizational goals through results based incentives and peer accountability• Structured leadership and operational policies to ensure longevity of organization• Facilitated weekly board meetings with prioritized agenda, BYOD, and meeting notes

Bellingham, Washington, Us

Auditioned singing group that rehearsed twice each week in preparation for community performances, annual tours, state competitions, and quarterly concerts. • Directed rehearsals, scheduled performances, and planed yearly repertoire• Implemented director-for-the-day change management process to allow future leaders to evaluate and prepare for the responsibilities of leadership• Established peer mentorship and assessment by elected section leaders

Bachelor'S Degree, Management Information Systems, General

Vocal Performance Minor, Music

Master Of Business Administration (Mba), Master Of Business Administration