Caleb Faulkner Email and Phone Number

- Acquired new clients, and worked as a trusted advisor to help clients find answers to current and future technology needs- Built relationships with clients over the phone, putting together solutions from the broadest selection of hardware, software, peripherals, and services in the industry- Partnered with Product Management, Marketing, and other sales specialists to manage and grow opportunities within my market/region to achieve sales objectives- Built and managed my own book of business and drove the full sales cycle, from initial contact to close- Developed and maintained client relationships within a territory- Engaged our IT specialists as I developed long-term buying relationships with organizations of all sizes- Developed relationships with Insight's partners to work leads and close business

- Responsible for leading communications with customers across all departments providing excellent customer support, providing customers with complete solutions, and developing strong relationships with customers while helping further incorporate technology into their everyday lives.- Leads a unit that specializes in customer retention which developed into profitable relationships with new and returning customers. - Demonstrates elite knowledge of the latest trends in technology to aid in customer decision-making.- Address consumer needs by analyzing data and collecting information to suit each and every problem.

- Logged and maintained customer data for a correct delivery sequence for the assigned route.- Delivered mail to customers along a prescribed route and on a regular schedule by a vehicle; collect monies and receipts for accountable mail; picked up mail from customers' roadside boxes.- Sold stamps, stamped paper and money orders; accepted C.O.D., registered, certified, and insured mail and parcel post; furnished routine information concerning postal matters and provide requested forms to customers.- Assisted in employee training for new rural carrier roles. - Returned mail collected, undeliverable mail, and submitted monies and receipts to post office.

- Actively managed and maintained inventory levels and quality control.- Effectively operated POS system and maintained up to date on it's changes.- Oversaw the cooking process and prepared in store and online orders.- Assisted in developing systems for day-to-day operations such as cooking and cleaning schedules. - Assisted in developing strategic marketing plans across social media platforms such as Instagram, Facebook and Twitter which saw exponential growth (Leading to a feature in the Food Network Magazine and website)- Responsible for being the point of contact customer-service representative.- Led a group of employees for day-to-day business operations.- Performed detailed data entry when logging scheduled hours, inventory and deposits.

Teacher Assistant/IT Technician- Worked with teachers to determine appropriate interventions using technological resources to better suit the advancement of each individual student. - Provided individual and/or small group instruction leading to positive classroom growth.- Worked with English Language Learning students helping them to test proficient or advanced on all state subject testing metrics throughout my duration.- Worked with English Language Learning students whose test scores ranked number one in the district, top 5 in the state and top 100 nationally.- Responded to and troubleshot helpdesk tickets getting teachers back to classroom instruction.Football Coach- Offensive coordinator for 7th, 8th and 9th grade football teams.- Led team meetings to create offensive gameplans for junior varsity and varsity football teams.- Analyzed, cut, and inserted game film into Excel forms for staff observation, leading to the number one ranked offensive unit in the state of Mississippi (2014, 2015)- Oversaw and ran a predictive algorithm to locate gameplan tendencies in Hudl software.