Chief Operating Officer
CurrentChief Operating Officer• Collaborate with leadership to set and drive organizational vision, operational strategy, and hiring needs• Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning• Oversee company operations and productivity, building a safe, supportive culture ensuring team members thrive and organizational outcomes are met• Ensure effective recruiting, onboarding, professional development, performance management, and retention• Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary• Analyze internal operations and identify areas of process enhancement• Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in collaboration with leadership• Directly oversee operations, HR, and accounting, and partner with leadership on sales management to budget for sufficient capital to achieve growth targets over the near term• Comprehensively manage capital and expenses to ensure the company achieves financial targets relative to growth and sustainability• Monitor performance with tracking and establish improvement measures as needed, and prepare detailed reports, both current and forecasting• Maintain and build trusted relationships with key customers, clients, partners, and stakeholdersPublic Speaker & Business Consultant• Utilize decades of neuroscience research and executive-level leadership training to optimize human performance via group training/one-on-one coaching• Utilize 13 years of clinical knowledge and communication skills mastery to present and train on compassion fatigue and COVID resilience to community agencies in support of frontline workers • Provide Trauma-Informed Care consultation and education