AeroLeads people directory · profile
Caleb Gonsalves Email & Phone Number
Head of Customer Operations
at
AVUITY
1 work email found
@f5.com
4 phones found area 617, 201, and 855
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Operations
Location
Boston, Massachusetts, United States
Who is Caleb Gonsalves? Overview
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Quick answer
Caleb Gonsalves is listed as Head of Customer Operations at AVUITY, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at f5.com, phone signal with area code 617, 201, 855, and a matched LinkedIn profile for Caleb Gonsalves.
Caleb Gonsalves previously worked as Director of Customer Success at Hqo and Consultant at Self Employed. Caleb Gonsalves holds Bachelor Of Science, Business Administration; Marketing/Finance from Questrom School Of Business, Boston University.
Company email context
Email format at AVUITY
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{first_initial}{last}@f5.com
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AeroLeads found 1 current-domain work email signal for Caleb Gonsalves. Compare company email patterns before reaching out.
Profile bio
About Caleb Gonsalves
Driven by a human-first approach, my career has been a journey of continuous evolution and a quest to make a genuine impact. Beginning in marketing, I spearheaded creative campaigns focused on acquisition and retention, but yearned for a deeper connection with the people behind the numbers. This desire led me to sales, where I consistently ranked among the top three performers quarter over quarter, yet I felt compelled to contribute more profoundly.My true calling emerged in the realm of brand and company strategy, where I advised Fortune 500 companies, including McKesson, UPMC, Boston Private, IBM, and Colgate-Palmolive. In this capacity, I developed content strategies that not only reached but resonated with target audiences, discovering my passion for coaching along the way.Merging my expertise in creative thinking, selling, and coaching, I've found my niche in customer success. I believe listening to and prioritizing customers is crucial for any business aiming to thrive, expand, and leave a mark. Being on the frontlines, I relish the opportunity to relay insights across product, sales, and marketing teams, fostering a cycle of growth and innovation. Witnessing the tangible impact of customer feedback on our products is the epitome of fulfillment in my role as a Customer Experience leader.----------------------------------------------------CRM Expertise: Salesforce, HubSpotCustomer Success Platforms: Gainsight, ChurnZeroAnalytics & Reporting: Google Analytics, Tableau, Microsoft Excel (VLOOKUP, Pivot Tables)Creative Design: Adobe Creative Suite, Figma, SnagitCommunication Tools: Outlook, Gmail, Slack, and TeamsSurvey and Feedback Collection: NPS methodology, SurveyMonkeyProject Management: Asana, Trello, JiraContent Management Systems: WordPress, Confluence, ZendeskCustomer Support and Ticketing: Zendesk, ServiceNowMarketing Automation: Marketo, HubSpot
Listed skills include Content Strategy, Marketing, Social Media Marketing, Direct Marketing, and 18 others.
Current workplace
Caleb Gonsalves's current company
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13 roles
Caleb Gonsalves work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success
Current
Aug 2024 - Present
Consultant
Current- Partner with Seed to Series B B2B SaaS companies to develop sales strategies, positioning statements, and scalable service models, enhancing customer acquisition and retention- Create comprehensive content and marketing strategies to improve market presence and brand recognition while providing strategic direction to align company goals with market.
Oct 2023 - Present
Senior Manager, Customer Success
- Managed a team of 5 Customer Success Managers (CSMs) and 3 Account Managers for F5’s cybersecurity product, Application Infrastructure Protection (AIP)- Provided coaching, support, and mentorship to drive the teams’ professional growth while ensuring high-quality customer interactions and experiences- Developed and executed the end-to-end customer.
Mar 2022 - Oct 2023
Manager, Customer Success
- Grew the team from 3 Customer Success Managers to a multi-layered team focused on the Americas with satellite offices in Europe- Collaborated with Force Management and the HqO executive team to formalize a MEDDIC sales and customer success plan, ensuring alignment across all business functions- Crafted the comprehensive customer success strategy for the.
Mar 2021 - Mar 2022
Senior Customer Success Manager
Sep 2019 - Mar 2021
Account Director
May 2019 - Aug 2019
Director, Brand Strategy
The world's information is now democratized, radically changing how people learn and how they are influenced. This is forcing a transformation in marketing. If you are in the business of building brands and growing sales, you must seek out new ways to establish relationships and get people to take action. Storytelling is the most effective way. If you.
Jan 2016 - May 2019
Director, Brand Partnerships
Jul 2014 - Dec 2015
Agency Development Executive
Sep 2013 - Jun 2014
Agency Lead
Mar 2012 - Aug 2013
Marketing And Sales Coordinator
Sep 2011 - Feb 2012
Marketing Associate
FlipKey is a leading vacation rental website featuring the world’s largest collection of authentic vacation rental guest reviews. FlipKey currently has more than 100,000 vacation rental properties around the world, which offer travelers great value along with the space, privacy and amenities of home. FlipKey is majority owned by TripAdvisor, LLC and powers.
Jun 2010 - Sep 2011
1 education record
Caleb Gonsalves education
-
Questrom School Of Business, Boston University
FAQ
Frequently asked questions about Caleb Gonsalves
Quick answers generated from the profile data available on this page.
What company does Caleb Gonsalves work for?
Caleb Gonsalves works for AVUITY.
What is Caleb Gonsalves's role at AVUITY?
Caleb Gonsalves is listed as Head of Customer Operations at AVUITY.
What is Caleb Gonsalves's email address?
AeroLeads has found 1 work email signal at @f5.com for Caleb Gonsalves at AVUITY.
What is Caleb Gonsalves's phone number?
AeroLeads has found 4 phone signal(s) with area code 617, 201, 855 for Caleb Gonsalves at AVUITY.
Where is Caleb Gonsalves based?
Caleb Gonsalves is based in Boston, Massachusetts, United States while working with AVUITY.
What companies has Caleb Gonsalves worked for?
Caleb Gonsalves has worked for Avuity, Hqo, Self Employed, F5, and Skyword.
How can I contact Caleb Gonsalves?
You can use AeroLeads to view verified contact signals for Caleb Gonsalves at AVUITY, including work email, phone, and LinkedIn data when available.
What schools did Caleb Gonsalves attend?
Caleb Gonsalves holds Bachelor Of Science, Business Administration; Marketing/Finance from Questrom School Of Business, Boston University.
What skills is Caleb Gonsalves known for?
Caleb Gonsalves is listed with skills including Content Strategy, Marketing, Social Media Marketing, Direct Marketing, Email Marketing, Social Media, Digital Marketing, and Social Networking.
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