Caleb Gonzalez Email and Phone Number
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Caleb Gonzalez personal email
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I am a customer-obsessed Product Manager with 5+ years of SaaS experience advocating and building for customers by shipping early, often, and learning along the way. My expertise lies in building scalable and delightful platforms, and breaking down complex problems into user-friendly experiences. My focus is always to build with the user involved, by using methods such as user interviews, early prototype testing, data analysis, experimentation, and success metric analysis. I always strive to prioritize the right development effort to maximize the value for our users and the impact our product is responsible for. We accomplish this as a team by collaborating closely with our stakeholders, continuously analyzing our data, and keeping a pulse on what's happening in the market. You'll find me working closely with my development team, as we ship early and often. Continuous delivery is a best practice, a must for the team to maximize our learning and iterate until we're confident that we've solved the problem that we set out to tackle, and achieved the goals we set.
Aspect Software
View- Website:
- aspect.com
- Company phone:
- (188) 841-2772
- Company email:
- info@aspect.com
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Technical Product ManagerAspect Software Nov 2023 - PresentBoulder, Colorado, Us -
Layoff/Position EliminatedCareer Break Jun 2023 - Nov 2023Laid off from Zapier. Spent this time traveling to Croatia, Italy and Slovenia. Became a LinkedIn influencer by accident. Worked for my father in law editing email templates (Alden and Assoicates), drove DoorDash, did some Upwork freelancing, and became a Bartender at Mirko's Pasta.
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Product ManagerZapier Jun 2021 - Jun 2023San Francisco, Ca, Us• Managed stakeholder relationships, created our roadmap, and oversaw research and data driven feature delivery alongside my Engineering Manager, 8 engineers (Backend and Frontend) and Product Designer. • Developed our Task Usage Monitoring platform which led to a 100% increase of our NPS score.• Developed our Custom Error Notifications platform which led to 99.9% service reliability rate for user error email alerts.• Developed AI Generative capabilities to assist users in troubleshooting their automations.• Established a multi-team product vision with a 6 month roadmap addressing the needs of our upmarket target customer base. -
Senior Api Specialist/Associate Product ManagerZapier Apr 2019 - Jun 2021San Francisco, Ca, Us• Worked with our Premier Support team to provide high-quality support to our highest-paying customers. • Liaised between Product teams and Support to communicate customer feedback and validate feature development which led to my desire of pursuing Product Management..• Led the training and documentation of our enterprise features such as SAML Single Sign On, Domain Verification and User Provisioning via SCIM. • Led the development of our Looping feature which led to an ARR increase of 180k in the first year. -
Theater TechnicianMorton Theatre Nov 2017 - Jun 2020Athens, Georgia, Us• Coordinate the technical aspects of different events such as lectures, stage productions, dance performances and workshops.• Orchestrate media elements such as projection and audio equipment.• Maintain the organization of the theater spaces ensuring renter satisfaction. -
Technical Sales Lead/Project ManagerDataautomation Sep 2017 - Mar 2019Athens, Georgia, Us• Sold automation products to and consulted for 30+ eCommerce Sellers/Agencies. • Managed business development processes from API scoping to signed contracts. • Closed on average $27,500 in sales per month. -
Programs SupervisorFamily Vacation Center At Uc Santa Barbara Apr 2017 - Aug 2017• Organize and lead events for vacationers that range from Family Carnival, Kids Night Out and Karaoke.• Coordinate and communicate among other supervisors to ensure top-quality hospitality and guest assistance. • Train and lead a small team of employees in the planning and execution of a plethora of daily events.• Write and direct the weekly Welcome Show, Water Show and Farewell show.
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Dinning Commons Assistant ManagerUniversity Of Georgia, Athens – East Village Commons Sep 2016 - May 2017• Oversee the approval and monitoring of over 100 student and full-time timecards via Kronos by reducing unapproved overtime from 16 hours per week to 2-3 hours per week.• Plan, organize and direct Food Services personnel in food production and services.• Conduct regular sanitation inspection program. ServSafe Certified• Interview, hire and train new employees.• Delegate the media distribution for the Staff Representative Group within Finance and Administration.• Contribute and formulate special events such as Taste of Home, City of Light (Paris), and the Holi Special.
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Dinning Service SupervisorUcsb Housing, Dining, & Auxiliary Enterprises Jun 2013 - May 2016Santa Barbara, Ca, Us• Ensure guest experiences are satisfactory by controlling quality of the service and product. • Supervise student team to operate the dish room, dining room and other duties.• Train and discipline student employees. -
Theater TechnicianUc Santa Barbara Jun 2013 - Sep 2015Santa Barbara, Ca, Us• Manage the relationships with the companies renting the facilities over the summer.• Coordinate the technical aspects of different events such as lectures, stage productions, dance performances and workshops.• Orchestrate media elements such as projection and audio equipment.• Maintain the organization of the theater spaces ensuring renter satisfaction.
Caleb Gonzalez Skills
Caleb Gonzalez Education Details
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Uc Santa BarbaraTheater & Community And Film & Media
Frequently Asked Questions about Caleb Gonzalez
What company does Caleb Gonzalez work for?
Caleb Gonzalez works for Aspect Software
What is Caleb Gonzalez's role at the current company?
Caleb Gonzalez's current role is Technical Product Manager @ Aspect Software, former Product Manager @ Zapier.
What is Caleb Gonzalez's email address?
Caleb Gonzalez's email address is cb****@****hoo.com
What is Caleb Gonzalez's direct phone number?
Caleb Gonzalez's direct phone number is +180572*****
What schools did Caleb Gonzalez attend?
Caleb Gonzalez attended Uc Santa Barbara.
What are some of Caleb Gonzalez's interests?
Caleb Gonzalez has interest in Fandomwire, Don Mclean, Aj And Magnus, Llc, Dank Memes, On The Road With Max And Ax, Appalachian State Alpha Gamma Omega, Freeman Fitness, Noukòd, Memes Of Overwatch.
What skills is Caleb Gonzalez known for?
Caleb Gonzalez has skills like Public Speaking, Microsoft Office, Social Media, Social Networking, Microsoft Word, Event Planning, Powerpoint, Microsoft Excel, Customer Service, Partner Relationship Management, Business Process Improvement, Pre Sales Technical Consulting.
Who are Caleb Gonzalez's colleagues?
Caleb Gonzalez's colleagues are Greg Tamberino, Laurence O'laughlin, Ashish Agarwal, Sayan Das, Khadga Main, Siva Boggarapu, Mary Gunning.
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