Caleb Gonzalez Email & Phone Number

Boulder, Colorado, US

Laid off from Zapier. Spent this time traveling to Croatia, Italy and Slovenia. Became a LinkedIn influencer by accident. Worked for my father in law editing email templates (Alden and Assoicates), drove DoorDash, did some Upwork freelancing, and became a Bartender at Mirko's Pasta.

San Francisco, CA, US

• Managed stakeholder relationships, created our roadmap, and oversaw research and data driven feature delivery alongside my Engineering Manager, 8 engineers (Backend and Frontend) and Product Designer.
• Developed our Task Usage Monitoring platform which led to a 100% increase of our NPS score.
• Developed our Custom Error Notifications platform which led to 99.9% service reliability rate for user error email alerts.
• Developed AI Generative capabilities to assist users in troubleshooting their automations.
• Established a multi-team product vision with a 6 month roadmap addressing the needs of our upmarket target customer base.

San Francisco, CA, US

• Worked with our Premier Support team to provide high-quality support to our highest-paying customers.
• Liaised between Product teams and Support to communicate customer feedback and validate feature development which led to my desire of pursuing Product Management..
• Led the training and documentation of our enterprise features such as SAML Single Sign On, Domain Verification and User Provisioning via SCIM.
• Led the development of our Looping feature which led to an ARR increase of 180k in the first year.

Athens, Georgia, US

• Coordinate the technical aspects of different events such as lectures, stage productions, dance performances and workshops.
• Orchestrate media elements such as projection and audio equipment.
• Maintain the organization of the theater spaces ensuring renter satisfaction.

Athens, Georgia, US

• Sold automation products to and consulted for 30+ eCommerce Sellers/Agencies.
• Managed business development processes from API scoping to signed contracts.
• Closed on average $27,500 in sales per month.

• Organize and lead events for vacationers that range from Family Carnival, Kids Night Out and Karaoke.
• Coordinate and communicate among other supervisors to ensure top-quality hospitality and guest assistance.
• Train and lead a small team of employees in the planning and execution of a plethora of daily events.
• Write and direct the weekly Welcome Show, Water Show and Farewell show.

• Oversee the approval and monitoring of over 100 student and full-time timecards via Kronos by reducing unapproved overtime from 16 hours per week to 2-3 hours per week.
• Plan, organize and direct Food Services personnel in food production and services.
• Conduct regular sanitation inspection program. ServSafe Certified
• Interview, hire and train new employees.
• Delegate the media distribution for the Staff Representative Group within Finance and Administration.
• Contribute and formulate special events such as Taste of Home, City of Light (Paris), and the Holi Special.

Santa Barbara, CA, US

• Ensure guest experiences are satisfactory by controlling quality of the service and product.
• Supervise student team to operate the dish room, dining room and other duties.
• Train and discipline student employees.

Santa Barbara, CA, US

• Manage the relationships with the companies renting the facilities over the summer.
• Coordinate the technical aspects of different events such as lectures, stage productions, dance performances and workshops.
• Orchestrate media elements such as projection and audio equipment.
• Maintain the organization of the theater spaces ensuring renter satisfaction.