Caleb Gonzalez

Caleb Gonzalez Email and Phone Number

Technical Product Manager @ Aspect Software, former Product Manager @ Zapier @ Aspect Software
Chelmsford, MA
Caleb Gonzalez's Location
Atlanta, Georgia, United States, United States
Caleb Gonzalez's Contact Details

Caleb Gonzalez work email

Caleb Gonzalez personal email

Caleb Gonzalez phone numbers

About Caleb Gonzalez

I am a customer-obsessed Product Manager with 5+ years of SaaS experience advocating and building for customers by shipping early, often, and learning along the way. My expertise lies in building scalable and delightful platforms, and breaking down complex problems into user-friendly experiences. My focus is always to build with the user involved, by using methods such as user interviews, early prototype testing, data analysis, experimentation, and success metric analysis. I always strive to prioritize the right development effort to maximize the value for our users and the impact our product is responsible for. We accomplish this as a team by collaborating closely with our stakeholders, continuously analyzing our data, and keeping a pulse on what's happening in the market. You'll find me working closely with my development team, as we ship early and often. Continuous delivery is a best practice, a must for the team to maximize our learning and iterate until we're confident that we've solved the problem that we set out to tackle, and achieved the goals we set.

Caleb Gonzalez's Current Company Details
Aspect Software

Aspect Software

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Technical Product Manager @ Aspect Software, former Product Manager @ Zapier
Chelmsford, MA
Website:
aspect.com
Company phone:
(188) 841-2772
Company email:
info@aspect.com
Caleb Gonzalez Work Experience Details
  • Aspect Software
    Technical Product Manager
    Aspect Software Nov 2023 - Present
    Boulder, Colorado, Us
  • Career Break
    Layoff/Position Eliminated
    Career Break Jun 2023 - Nov 2023
    Laid off from Zapier. Spent this time traveling to Croatia, Italy and Slovenia. Became a LinkedIn influencer by accident. Worked for my father in law editing email templates (Alden and Assoicates), drove DoorDash, did some Upwork freelancing, and became a Bartender at Mirko's Pasta.
  • Zapier
    Product Manager
    Zapier Jun 2021 - Jun 2023
    San Francisco, Ca, Us
    • Managed stakeholder relationships, created our roadmap, and oversaw research and data driven feature delivery alongside my Engineering Manager, 8 engineers (Backend and Frontend) and Product Designer. • Developed our Task Usage Monitoring platform which led to a 100% increase of our NPS score.• Developed our Custom Error Notifications platform which led to 99.9% service reliability rate for user error email alerts.• Developed AI Generative capabilities to assist users in troubleshooting their automations.• Established a multi-team product vision with a 6 month roadmap addressing the needs of our upmarket target customer base.
  • Zapier
    Senior Api Specialist/Associate Product Manager
    Zapier Apr 2019 - Jun 2021
    San Francisco, Ca, Us
    • Worked with our Premier Support team to provide high-quality support to our highest-paying customers. • Liaised between Product teams and Support to communicate customer feedback and validate feature development which led to my desire of pursuing Product Management..• Led the training and documentation of our enterprise features such as SAML Single Sign On, Domain Verification and User Provisioning via SCIM. • Led the development of our Looping feature which led to an ARR increase of 180k in the first year.
  • Morton Theatre
    Theater Technician
    Morton Theatre Nov 2017 - Jun 2020
    Athens, Georgia, Us
    • Coordinate the technical aspects of different events such as lectures, stage productions, dance performances and workshops.• Orchestrate media elements such as projection and audio equipment.• Maintain the organization of the theater spaces ensuring renter satisfaction.
  • Dataautomation
    Technical Sales Lead/Project Manager
    Dataautomation Sep 2017 - Mar 2019
    Athens, Georgia, Us
    • Sold automation products to and consulted for 30+ eCommerce Sellers/Agencies. • Managed business development processes from API scoping to signed contracts. • Closed on average $27,500 in sales per month.
  • Family Vacation Center At Uc Santa Barbara
    Programs Supervisor
    Family Vacation Center At Uc Santa Barbara Apr 2017 - Aug 2017
    • Organize and lead events for vacationers that range from Family Carnival, Kids Night Out and Karaoke.• Coordinate and communicate among other supervisors to ensure top-quality hospitality and guest assistance. • Train and lead a small team of employees in the planning and execution of a plethora of daily events.• Write and direct the weekly Welcome Show, Water Show and Farewell show.
  • University Of Georgia, Athens – East Village Commons
    Dinning Commons Assistant Manager
    University Of Georgia, Athens – East Village Commons Sep 2016 - May 2017
    • Oversee the approval and monitoring of over 100 student and full-time timecards via Kronos by reducing unapproved overtime from 16 hours per week to 2-3 hours per week.• Plan, organize and direct Food Services personnel in food production and services.• Conduct regular sanitation inspection program. ServSafe Certified• Interview, hire and train new employees.• Delegate the media distribution for the Staff Representative Group within Finance and Administration.• Contribute and formulate special events such as Taste of Home, City of Light (Paris), and the Holi Special.
  • Ucsb Housing, Dining, & Auxiliary Enterprises
    Dinning Service Supervisor
    Ucsb Housing, Dining, & Auxiliary Enterprises Jun 2013 - May 2016
    Santa Barbara, Ca, Us
    • Ensure guest experiences are satisfactory by controlling quality of the service and product. • Supervise student team to operate the dish room, dining room and other duties.• Train and discipline student employees.
  • Uc Santa Barbara
    Theater Technician
    Uc Santa Barbara Jun 2013 - Sep 2015
    Santa Barbara, Ca, Us
    • Manage the relationships with the companies renting the facilities over the summer.• Coordinate the technical aspects of different events such as lectures, stage productions, dance performances and workshops.• Orchestrate media elements such as projection and audio equipment.• Maintain the organization of the theater spaces ensuring renter satisfaction.

Caleb Gonzalez Skills

Public Speaking Microsoft Office Social Media Social Networking Microsoft Word Event Planning Powerpoint Microsoft Excel Customer Service Partner Relationship Management Business Process Improvement Pre Sales Technical Consulting Teamwork Business Development Automation Sales Business Strategy Sales Operations Leadership Contract Negotiation Statements Of Work Creative Arts Integration Editing Writing Google Docs Slack Quickbooks Online Management Time Management Technical Product Sales Strategic Hiring Crm Program Management Zapier Google Sheets Postman Api Trello Active Campaign Streak Crm Google Forms Hunter.io Growbots Airtable Shipstation Inbound Lead Generation Cold Calling Client Prospecting Partner Development Client Expectations Management Data Analysis

Caleb Gonzalez Education Details

  • Uc Santa Barbara
    Uc Santa Barbara
    Theater & Community And Film & Media

Frequently Asked Questions about Caleb Gonzalez

What company does Caleb Gonzalez work for?

Caleb Gonzalez works for Aspect Software

What is Caleb Gonzalez's role at the current company?

Caleb Gonzalez's current role is Technical Product Manager @ Aspect Software, former Product Manager @ Zapier.

What is Caleb Gonzalez's email address?

Caleb Gonzalez's email address is cb****@****hoo.com

What is Caleb Gonzalez's direct phone number?

Caleb Gonzalez's direct phone number is +180572*****

What schools did Caleb Gonzalez attend?

Caleb Gonzalez attended Uc Santa Barbara.

What are some of Caleb Gonzalez's interests?

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What skills is Caleb Gonzalez known for?

Caleb Gonzalez has skills like Public Speaking, Microsoft Office, Social Media, Social Networking, Microsoft Word, Event Planning, Powerpoint, Microsoft Excel, Customer Service, Partner Relationship Management, Business Process Improvement, Pre Sales Technical Consulting.

Who are Caleb Gonzalez's colleagues?

Caleb Gonzalez's colleagues are Greg Tamberino, Laurence O'laughlin, Ashish Agarwal, Sayan Das, Khadga Main, Siva Boggarapu, Mary Gunning.

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