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Caleb Barnes is a Product Owner at accesso at accesso. He possess expertise in social networking, microsoft office, e commerce, customer service, training and 25 more skills. Colleagues describe him as "Caleb is highly dedicated to his tasks and objectives. In the project he ran for our company he has shown great skills, knowledge and creativity. Alongside his skills and dedication it was a pleasure to work with Caleb," and "Caleb's dedication to his work sets him apart from the crowd. His ability to perform detailed research and apply newfound knowledge to create and implement innovative solutions makes him a valuable addition to a project. Caleb constantly strives to expand his knowledge and skill set, and his passion for new technology is so contagious that he helps educate others about the latest and greatest achievements in the industry. In addition, his upbeat, positive personality allows him to work well with a variety of people, a valuable trait to any team."
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Product ManagerAccesso Jul 2023 - PresentLake Mary, Florida, Us -
Product OwnerAccesso Mar 2022 - Oct 2023Lake Mary, Florida, Us
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Implementation Specialist/ManagerAccesso Jun 2015 - Mar 2022Lake Mary, Florida, UsWork with client and development teams to define software requirements and scope. Provide training, consulting, troubleshooting, and support on software products. Manage or assist with onboarding of attractions in North America, Europe, and Asia Pacific. Develop and manage SQL query repository for identification of common product setup challenges. Create and maintain Excel VBA scripts to transform client requirements into consumable formats.
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Customer Account Services Team MemberBnz Jan 2015 - Apr 2015Auckland, NzContracted to perform various back office functions including balance transfers and account maintenance. -
Senior Client Services AssociateAccesso Dec 2013 - Jul 2014Lake Mary, Florida, UsLed onboarding of first international clients from planning phase to implementation and rollout, and trained newest satellite office in London. Administered, prepared, and configured products using bespoke software and MySQL. Handled loading and testing of products on Flash and HTML5 desktop and mobile applications.
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Client Services AssociateAccesso Sep 2012 - Dec 2013Lake Mary, Florida, UsSupported and administered the preparation, configuration, loading, and testing of products for sale across ecommerce websites and point of sale systems. Ran and verified client-specific reports and filtered results with precision. Assisted with troubleshooting and diagnosing of complex technical issues. Performed product set-up, system training, user account changes and assisted with onboarding of new clients.
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Ticket SpecialistDisney Parks & Resorts Jun 2012 - Sep 2012Developed compelling quality graphics and layouts for Ticket Services and affiliated segments of Disney Parks & Resorts, US. Was responsible for managing the Disney Premier Passport in coordination with Ticketing at the Disneyland Resort in California. Supported the Annual Pass Monthly Payment program by providing superior Guest service, resolving inquiries, and performing contract management. -
Ticket Specialist Professional InternDisney Parks & Resorts Jan 2012 - Jun 2012Developed compelling quality graphics and layouts for Ticket Services and affiliated segments of Disney Parks & Resorts, US. Was responsible for managing the Disney Premier Passport in coordination with Ticketing at the Disneyland Resort in California. Supported the Annual Pass Monthly Payment program by providing superior Guest service, resolving inquiries, and performing contract management.
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Front Desk CashierDisney Parks & Resorts May 2011 - Jan 2012Maintained professional atmosphere and upheld the Disney brand and image. Completed a share of the daily 250-1500 check-ins as well as VIP check-ins. Received eighteen Guest Fanatic Cards for providing unique and memorable interactions with Guests. Created a positive environment by aiding in the completion of Guests’ requests and queries.
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Guest Service RepresentativeHoliday Inn - East Orlando/Ucf Sep 2010 - Apr 2011Amsterdam, NlImplemented and integrated instructive materials to quickly and effectively train new team members. Retained top customer satisfaction through reservations management, and concierge services. -
Regional CorrespondentTheme Park News Direct May 2010 - Jan 2011Writer and photographer covering theme park news in the Central Florida area.
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VolunteerEnzian Theater/Florida Film Festival Mar 2010 - Apr 2010Member of the Social Networking Team to promote events for the Florida Film Festival via social networks like Twitter, Facebook, and YouTube. Worked on a guerilla marketing campaign to promote the Florida Film Festival. Distributed flyers in the surrounding areas to publicize the event. Member of the Theater Team for the Florida Film Festival's showings at the Regal Theater, Winter Park location. Included crowd control, ticketing, ballot distribution and counting, and information assistance. Member of the Information Team for the Florida Film Festival at Enzian Theater. Answered guest's questions, directed guests, and distributed promotional material for the festival.
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Event Promoter/Marketing AssistantEnzian Theater Jan 2010 - Jan 2010Developed a marketing campaign for the showing of "Black Dynamite."
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Front Desk AgentGraceland Inn & Conference Center Sep 2008 - Apr 2009Improved upon check-in system and worked in group setting with convention planning to efficiently utilize the space and time. Assisted with reservations management, and concierge services as well.
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Guest Service RepresentativeHoliday Inn Express Jul 2007 - Aug 2008UsHandled reservations creation and management, checked guests in and out of the hotel, and started directions database for local attractions. In addition, worked with and assisted facilities to address guest concerns.
Caleb Barnes Skills
Caleb Barnes Education Details
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Florida Polytechnic UniversityMechanical Engineering -
Full Sail UniversityEntertainment Business
Frequently Asked Questions about Caleb Barnes
What company does Caleb Barnes work for?
Caleb Barnes works for Accesso
What is Caleb Barnes's role at the current company?
Caleb Barnes's current role is Product Owner at accesso.
What is Caleb Barnes's email address?
Caleb Barnes's email address is ca****@****ail.com
What is Caleb Barnes's direct phone number?
Caleb Barnes's direct phone number is +140749*****
What schools did Caleb Barnes attend?
Caleb Barnes attended Florida Polytechnic University, Full Sail University.
What are some of Caleb Barnes's interests?
Caleb Barnes has interest in Video Production And Video Editing, Theme Parks, New Technology, Amusement Parks.
What skills is Caleb Barnes known for?
Caleb Barnes has skills like Social Networking, Microsoft Office, E Commerce, Customer Service, Training, Management, Marketing, Customer Satisfaction, Microsoft Excel, Hospitality Industry, Guest Service Management, Ticketing Systems.
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